This topic has 8 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #91671
     Mirko
    Participant

    Hi there,

    I am testing Kleo WordPress Theme with my wordpress plugins ecosystem, unfortunately, I notice it is not compatible with Templatera version (Version 1.0.5.) Are you aware of this issue? Do you have any suggestion?

    Thank you
    Mirko

    #92019
     Laura
    Moderator

    Hello, can you share some screenshots so i can see the errors?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #92253
     Mirko
    Participant

    Hi Laura,
    There is not much to see. When Templatera plugin is switch one, it is not possible to edit the content of the page.
    I can give you the credentials to access the wp dashboard of the test website I am using.

    #92256
     Mirko
    Participant
    This reply has been set as private.
    #92654
     Laura
    Moderator

    Hello, have you tried with another theme to see if the issue is the Templatera plugin?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #93525
     Mirko
    Participant

    Hi Laura, yes, it works fine with another theme.

    #93984
     Laura
    Moderator

    Hello, then if its not compatible with it you might need to hire a freelancer to make it compatible as right now it doesnt seem compatible with the theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #95577
     Mirko
    Participant

    And I had to wait 11 days for such answer!!!!!!!
    That the plugin was not compatible with the theme was clear from the start.
    I was expecting a bit more input and support from you guys.

    Thank you
    Mirko

    #95758
     Laura
    Moderator

    Hello, your question was DECEMBER 16, 2015 AT 01:25 and my answer was DECEMBER 18, 2015 AT 01:47 2 days, not 11.
    We can help you with theme issues, not third party plugin issues.
    The plugin might not be compatible with the theme right now, we could create a compatibility if there is a big demand but right now its not available.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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