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Hi,
i just install WordPress 4.3.1 with Kleo theme. When Kleo is active, i can’t upload images in media library anymore.
The problem do not happen with the main theme twenty fifteen.
I searched on your forum, on online issue but the proposed solutions doesn’t works.
Please i need some help.
Hi,
Can you translate for me the error please ?
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI suppose the translation is an error occurred in the upload. please try again later.
What i tried :
I tried to change size, dpi, type of my images, that doesn’t work.
I tried to increase upload max file size in php.ini, still a fail.
I tried to desactivate all plugins, and change to the initial theme of wordpress.Thanks for help,
Hi,
OK, can take a look on error.log from your server ?
Also enable debug and reproduce the action https://codex.wordpress.org/WP_DEBUG
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOh oh … the problem seems to come from visual composer plugin, when it’s deactivated, upload of my images is ok !
Any idea about this ?
Thanks,Do you have latest Kleo version and VC ?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutioni have Kleo 3.1.3 and VC 4.8
where i can find the error log ?
i’ll try the debug mode in few moment,thanks again !
wp-content/debug.log
Try to delete vc plugin and then install it again.
Let me know
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionmy debug.log file :
[09-Dec-2015 19:08:14 UTC] PHP Fatal error: Out of memory (allocated 31195136) (tried to allocate 768 bytes) in /homepages/12/d195877823/htdocs/FOLIO/wp-includes/media.php on line 2715
[09-Dec-2015 19:09:12 UTC] PHP Fatal error: Out of memory (allocated 31195136) (tried to allocate 3072 bytes) in /homepages/12/d195877823/htdocs/FOLIO/wp-includes/media.php on line 2715I have deleted VC plugin, problem is the same with kleo theme active, and again, with wp theme, all is ok,
I made the update of wordpress before testing again.thanks for your help,
Hi,
The problems is php memory size try to increase the php max memory limit see here how : http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html
If you cannot increase memory,contact the hosting provider and ask them about this.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOk ok, i do not understand at all !
As you can see here : http://photographie.samueldumas.fr/info.php i got a 128m limit in php.
That doesn’t work. I get a new error now says “error http”, but in the debug.log, the same information[11-Dec-2015 10:15:26 UTC] PHP Fatal error: Out of memory (allocated 31195136) (tried to allocate 4096 bytes) in wp-includes/media.php on line 2715
Do you want an account on my wp installation ? Perhaps it will be easier to you to find a solution ? 🙂
Cheers,
Samuel
Hi,
Contact your hosting company to help you with this.
Chers
RAdu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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