This topic has 6 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #92338
     cobraone72
    Participant

    I’ve got a new VPS centos 7.1 with mariaDB10 with WP last version 4.4

    i’m trying to follow the guide but there’s some effettive differences and something is not working. For example the step of import sweetdate xml. It returns a blank page… if i go further on, when i go to set up the pages i do not find registration page in the scroll down menu.

    have you tested a fresh installation with the lastest wp?

     

    Thank you

    #92681
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #92695
     cobraone72
    Participant
    This reply has been set as private.
    #92988
     Laura
    Moderator

    Hello, seems to be an issue with your wordpress installation, maybe you would prefer to use our Installation Service ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #93026
     cobraone72
    Participant

    WP istallation is ok… all plugins i’ve installed works and i’ve tested some other themes. There are any prerequisite like php add on needed? i’ve also raised php upload file size to 30mb but if i try to load the xml file it says “empty file”.

    #93032
     cobraone72
    Participant

    Btw… i just discovered that installation with an active caching plugin blocks the installation. I deactivated it (zen cache) and now the installation is ok.

    we could close the request

    #93094
     Laura
    Moderator

    Hello, glad you could resolve it! It will help others that may be with the same issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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