This topic has 7 replies, 2 voices, and was last updated 8 years by 
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1. RTMedia music player does not show play button and it keep changing between default white player and black shorter width player
2.Some videos uploads and plays but some uploads but does not display
Any suggestions how to fix these issues?
Check out the issues here http://www.rfiki.com/updates/
I’ve notified the developers and they will be releasing a fix for the audio player controls in the next update. I’ll keep a look out for the fix and give it to you before the update.
As far as videos go, both videos on the page you’ve supplied play just fine. Perhaps its an issue with processing time on the server? In other words, they dont play right away but eventually will play?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
I forgot to mention…
I noticed that you are running an old version of Kleo, but have newer versions of plugins like bp and rtMedia. You need to keep Kleo up-to-date if you’re going to be installing the latest versions of plugins.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
Here’s the fix. Replace /kleo/assets/css/plugin.css with the attached file. Make sure you change the name of the attached file from plugins.txt to plugins.css
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
The developers are working on a fix for attaching files. Once they do that, I’ll resubmit the file to you.
Directions for upgrading: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
… trying to attach the file again…
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
It appended a -1 to the file name. Make sure you save it as plugins.css
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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