This topic has 14 replies, 7 voices, and was last updated 8 years by Andrei.

  • Author
  • #95257
     istophepc
    Participant

    Your bundled WPBakery Visual Composer, which worked briefly, no longer works. I have uninstalled and reinstalled kleo and the same thing – VC does not work. I have updated, backdated, uninstalled, reinstalled, deactivated every plugin one by one, changed permissions and everything else suggested by the forums, from which 7thQ seems curiously absent regarding the numerous requests for a fix.

    I have updated to the latest version of WP-VC and KLEO. My hosting service claims they are not blocking or limiting anything. Memory upgraded.

    Please respond.

    #95258
     istophepc
    Participant

    firefox:

    Attachments:
    You must be logged in to view attached files.
    #95376
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #95399
     istophepc
    Participant

    I deleted the page and started over. That worked. Seems the “drag” feature broke something?

    #95417
     Radu
    Moderator

    Hi,

    From what we know the drag feature does not broke nothing.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #95482
     istophepc
    Participant

    re:”From what we know the drag feature does not broke nothing.”
    Ok.
    Explain the attachment.
    cheers

    #95504
     Kosiii
    Participant

    Ive got a similar issue as well! Installed a “log in to access pages”-plugin and then it all crashed. Removed/deleted the plugin folder but the front end only shows the visual composer codes. Tried and deactivated plugins, but the problem remains.

    The latest Kleo update took place on 29th of November. Is there an new Visual Composer version available I can download somewhere? Ive got the Version 4.8.1

    #95514
     Kosiii
    Participant

    On the activity stream I get this error now!!!

    [vc_row][vc_column]This shortcode must have Buddypress installed and activity component activated.[/vc_column][/vc_row]

    #95563
     Radu
    Moderator

    Hi guys,


    @istophepc
    can you please provide admin credentials to take a look ?


    @Kosiii
    even if you have buddypress installed and activated do you receive this ? “This shortcode must have Buddypress installed and activity component activated.”

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #95616
     istophepc
    Participant

    Radu, you are ignoring the original issue. See attachment.

    #96617
     Andrei
    Moderator

    Hi mate, if you still encounter any issues please provide us admin credentials to your website and also explain us step by step how we can replicate the issue you’re facing.

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #96880
     Abe
    Keymaster

    @istophepc I don’t think it is a problem with the theme and probably something misconfigured. Let us know if you still encounter that issue.

    Also I don’t think that deserves a 1 star rating on Themeforest.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #97389
     YoudoMedia
    Participant

    Same problem here.
    My VC wont work anymore either… also de- / re -activated. Still an issue.

    Help!

    #97396
     YoudoMedia
    Participant

    I have solved the issue, also memory issues and speed issues.

    I will be able to assist, we found a developer that can help you with server, memory etc. settings.
    He sorted this issue out in 45 minutes.

    Send a mail to hendrik(dot)eybers(at)gmail(dot)com for help.

    #97403
     Andrei
    Moderator

    For more informations about those settings you can read this article as well: http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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