This topic has 3 replies, 2 voices, and was last updated 8 years by Laura.

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  • #95849
     usemarketing_38
    Participant

    When attempting to install the theme, I receive an error page with the following information

     

    Warning: POST Content-Length of 17474042 bytes exceeds the limit of 8388608 bytes in Unknown on line 0
    WordPress Failure Notice

    Are you sure you want to do this?

    Please try again.

     

    I have tried to increase memory amounts in the wp-config file but to no avail. Screen shot of error attached.

     

     

    This is for an intranet site…non-use outside the organization.

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    #96058
     Laura
    Moderator

    Hello, try to deactivate some plugins and testing again, if you cant access to the admin panel, deactivate them by renaming the plugin folder to maybe “plugins1” and reload the page then rename it again.
    It may be a plugin that is creating a conflict.
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #96175
     usemarketing_38
    Participant

    Thank you for your help, however deactivating plugins did not work. I deactivated all plugins just to cover my basis and tried to install Kleo again, but it failed with the same error message as before.

    #96591
     Laura
    Moderator

    Hello, please contact your hosting provider about this issue, maybe its post_max_size at php.ini. Update your post_max_size in php.ini to a larger value.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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