This topic has 2 replies, 2 voices, and was last updated 8 years by sharmstr.

  • Author
  • #95976

    Hello,

    I have added the Galaxy Particles using Visual Composer and cannot get them to work.

    The snow feature works fine when added.

    Do you have any advice?

    #96192
     sharmstr
    Moderator

    Hard to say what’s going on without any version information or access to your site.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #96423
     sharmstr
    Moderator

    Went back to your site today and you’ve disabled maintenance mode so I can see version information. You’re on Kleo 3.1.3 which is good, but you’re using VC 4.9. You should be on VC 4.8.1 until the next Kleo update which will include version 4.9.1. I’m not sure if this is your issue, but it very well could be since Kleo makes many changes to VC.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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