This topic has 8 replies, 2 voices, and was last updated 8 years by sharmstr.

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  • #96687
     hindsiteforum
    Participant

    I am testing out the messaging between profiles on my site http://www.hindsiteforum.com and when I reply to a message, the reply is being posted twice. This happens with every reply I send, and I am only clicking to post once.

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    #96705
     sharmstr
    Moderator

    The first thing you should do is update Kleo. The Kleo version you’re running isnt compatible with the version of BP you’re running. If that doesnt fix the issue, look for a plugin conflict. Let me know.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #96707
     hindsiteforum
    Participant

    I went to my updates page and it’s telling me my Theme is up to date already? I have automatic updates turned on.
    Any idea what version I’m on and what the current updated version is? Thanks!

    #96715
     sharmstr
    Moderator

    There was a code change on themeforest. Update via ftp: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #96723
     hindsiteforum
    Participant

    Thanks! I followed the link & I’m seeing automatic updates is still an option. I have my Themeforest username & API Key saved but it’s still telling me everything is up to date. Does that mean I’m required to do a manual update?

    #96725
     sharmstr
    Moderator

    Yes. That’s what I meant by “via FTP”. Hope that clears things up.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #96740
     hindsiteforum
    Participant

    Was able to update via FTP & message replies aren’t posing duplicates anymore.
    Thanks for all your quick help!

    #96743
     sharmstr
    Moderator

    You’re welcome.

    So, keep in mind, dont update plugins just because there is an update. You should always make sure the version of Kleo you’re using is compatible first.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #96744
     sharmstr
    Moderator

    moving because this isnt a bug.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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