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January 6, 2016 at 18:22 #96687
hindsiteforum
ParticipantI am testing out the messaging between profiles on my site http://www.hindsiteforum.com and when I reply to a message, the reply is being posted twice. This happens with every reply I send, and I am only clicking to post once.
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You must be logged in to view attached files.January 6, 2016 at 19:15 #96705sharmstr
ModeratorThe first thing you should do is update Kleo. The Kleo version you’re running isnt compatible with the version of BP you’re running. If that doesnt fix the issue, look for a plugin conflict. Let me know.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
January 6, 2016 at 19:17 #96707hindsiteforum
ParticipantI went to my updates page and it’s telling me my Theme is up to date already? I have automatic updates turned on.
Any idea what version I’m on and what the current updated version is? Thanks!January 6, 2016 at 19:28 #96715sharmstr
ModeratorThere was a code change on themeforest. Update via ftp: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
January 6, 2016 at 19:49 #96723hindsiteforum
ParticipantThanks! I followed the link & I’m seeing automatic updates is still an option. I have my Themeforest username & API Key saved but it’s still telling me everything is up to date. Does that mean I’m required to do a manual update?
January 6, 2016 at 19:57 #96725sharmstr
ModeratorYes. That’s what I meant by “via FTP”. Hope that clears things up.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
January 6, 2016 at 21:24 #96740hindsiteforum
ParticipantWas able to update via FTP & message replies aren’t posing duplicates anymore.
Thanks for all your quick help!January 6, 2016 at 21:39 #96743sharmstr
ModeratorYou’re welcome.
So, keep in mind, dont update plugins just because there is an update. You should always make sure the version of Kleo you’re using is compatible first.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
January 6, 2016 at 21:39 #96744sharmstr
Moderatormoving because this isnt a bug.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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