This topic has 6 replies, 2 voices, and was last updated 8 years by sharmstr.

  • Author
  • #97143
     dmn2016
    Participant

    I posted this issue as a comment on another ticket, but saw that it was resolved so am opening a new thread.

     

    The logo I uploaded keeps disappearing; it alternates between the default text and the logo image. I thought it was my cache, so I cleaned it out 3 times and the logo is still disappearing. My friend is seeing the same thing on his computer, so it is not just me.

     

    Any ideas?

    #97144
     dmn2016
    Participant

    Forgot to include: this is happening on the header site-wide.

    #97147
     sharmstr
    Moderator

    Is this the correct location of the logo? http://blog.deafniche.com/wp-content/uploads/2016/01/email_header2.png If so, you’re server is throwing a 404 on it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #97149
     dmn2016
    Participant

    Where is that coming from? That was the old header image; I deleted it and uploaded a new one. Favicon is showing correctly, it’s only the header on the site that won’t change to the new one. Interesting…it’s stubborn with the old one. Where can I code in the image path of the new one?

    #97155
     dmn2016
    Participant

    Also, the My Account link is disappearing from the menu. I’m having a problem with the Facebook login; it was working fine for this past week but now it looks like it’s a dead link.

    #97156
     dmn2016
    Participant

    Solved the Account link issue- I just created a new submenu for it. The Facebook link is still dead and the header logo is stubborn.

    How to troubleshoot the Facebook Login and the find where to amend the logo file location?

    #97201
     sharmstr
    Moderator

    Edit your home page and scroll down to Theme General Settings and see if you set a custom logo there.

    Facebook seems to be working fine.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    Attachments:
    You must be logged in to view attached files.
Viewing 7 posts - 1 through 7 (of 7 total)

The forum ‘General questions’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?