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January 8, 2016 at 05:03 #97150nerdyjakeParticipant
I recently tried to update the WordPress version and plugins on our site, and suddenly all user avatars are not showing, and if I click on change avatar within a profile, it takes me to a 404 page. I tried to revert the site to before I made the updates, by completely deleting all files, reuploading, and uploading a DB backup I made prior to the updates, however this didn’t even correct the problem.
January 8, 2016 at 18:17 #97329RaduModeratorHi,
Do you have tried to re-save the permalinks ? wp-admin -> settings -> permalinks -> save
If my advice is useless please provide admin credentials to take a look.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJanuary 8, 2016 at 20:08 #97380RaduModeratorHi,
At first sight i cannot figure out what causes these, i suggest you to disable sweetdate child, i see that you have made some custom modifications if by disabling the child theme i suggest you to disable all plugins that not comes with the theme to see if ony of that plugin causes this.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJanuary 8, 2016 at 20:45 #97384nerdyjakeParticipantI’ve tried all of the following, still no luck:
– Activated sweetdate theme (not child)
– Deactivated plugins not included with themeI also downloaded the latest version of the theme, updated and tried activating that.
Still nothing.January 11, 2016 at 16:04 #97765RaduModeratorHi,
Can you please provide the server logs to can take a look ?
Please activate wp_debug function https://codex.wordpress.org/Debugging_in_WordPress
http://smallbusiness.chron.com/server-error-log-wordpress-blog-41147.html
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJanuary 12, 2016 at 17:10 #98022RaduModeratorHi,
Strangem i cannot figure out what causing this, i’ve changed the theme to default wp theme and it makes the same, i suggest you to disable all custom modifications like child theme, and all plugins excluding buddypress and tet after and let me know.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionJanuary 12, 2016 at 20:36 #98112nerdyjakeParticipantI activated the oldest default theme we had (twentythirteen) and deactivated every single plugin except for buddypress.
It still did not fix the problem.January 12, 2016 at 20:59 #98118nerdyjakeParticipantUgh, it was because ‘Show Avatars’ was disabled in discussion settings.
I’m sorry for wasting your time :/
January 13, 2016 at 16:06 #98272RaduModeratorLol,
It’s ok if now is ok :d
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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