This topic has 10 replies, 2 voices, and was last updated 9 years by Radu.

  • Author
  • #97150
     nerdyjake
    Participant

    I recently tried to update the WordPress version and plugins on our site, and suddenly all user avatars are not showing, and if I click on change avatar within a profile, it takes me to a 404 page. I tried to revert the site to before I made the updates, by completely deleting all files, reuploading, and uploading a DB backup I made prior to the updates, however this didn’t even correct the problem.

    #97329
     Radu
    Moderator

    Hi,

    Do you have tried to re-save the permalinks ? wp-admin -> settings -> permalinks -> save

    If my advice is useless please provide admin credentials to take a look.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #97357
     nerdyjake
    Participant
    This reply has been set as private.
    #97380
     Radu
    Moderator

    Hi,

    At first sight i cannot figure out what causes these, i suggest you to disable sweetdate child, i see that you have made some custom modifications if by disabling the child theme i suggest you to disable all plugins that not comes with the theme to see if ony of that plugin causes this.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #97384
     nerdyjake
    Participant

    I’ve tried all of the following, still no luck:
    – Activated sweetdate theme (not child)
    – Deactivated plugins not included with theme

    I also downloaded the latest version of the theme, updated and tried activating that.
    Still nothing.

    #97765
     Radu
    Moderator

    Hi,

    Can you please provide the server logs to can take a look ?

    Please activate wp_debug function https://codex.wordpress.org/Debugging_in_WordPress

    http://smallbusiness.chron.com/server-error-log-wordpress-blog-41147.html

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #97904
     nerdyjake
    Participant
    This reply has been set as private.
    #98022
     Radu
    Moderator

    Hi,

    Strangem i cannot figure out what causing this, i’ve changed the theme to default wp theme and it makes the same, i suggest you to disable all custom modifications like child theme, and all plugins excluding buddypress and tet after and let me know.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #98112
     nerdyjake
    Participant

    I activated the oldest default theme we had (twentythirteen) and deactivated every single plugin except for buddypress.
    It still did not fix the problem.

    #98118
     nerdyjake
    Participant

    Ugh, it was because ‘Show Avatars’ was disabled in discussion settings.

    I’m sorry for wasting your time :/

    #98272
     Radu
    Moderator

    Lol,

    It’s ok if now is ok :d

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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