User Notification is not responsive

Home Forums BuddyApp Bugs & Issues User Notification is not responsive

This topic has 7 replies, 4 voices, and was last updated 9 years by Abe.

  • Author
  • January 12, 2016 at 13:26 #97954
     samv
    Participant

    When user read their notification as pop up it not responsive . please advice

    January 12, 2016 at 18:35 #98066
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    January 15, 2016 at 15:16 #98687
     Radu
    Moderator

    Please provide a screenshot with the popup behaviour and please provide an account with some notifications and your page url to provide you a fix.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

    January 15, 2016 at 16:02 #98702
     samv
    Participant

    Screenshot

    Attachments:
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    January 18, 2016 at 14:04 #99081
     Radu
    Moderator

    Hi,

    I’ve tried to reproduce your described issue on my install, and i cannot reproduce your described behaviour, can you please provide an account that has an notification ?

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

    January 19, 2016 at 21:35 #99380
     Abe
    Keymaster

    I think you are referring to the BuddyPress global notification that the user gets once logged in, right?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    January 19, 2016 at 21:39 #99381
     samv
    Participant

    Yes

    January 19, 2016 at 23:07 #99391
     Abe
    Keymaster

    Will be testing that and come with a fix in the next update coming really soon, this week or starting next week.

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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