This topic has 11 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #98902
     chrisat
    Participant

    I have a bug adding the pic to forums. Cover image works. There are some code snippets shown at the add page, the button upload doesnt work. Also no chance to drag a pic. Latest and fresh installation.

    Please refer to the screen attached.

    Thank you for your help!

    Greetings, Chris

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    #98904
     chrisat
    Participant

    Addition:
    The standard pics used are shown as cube, not as circle.
    Just to make sure: I am speaking about forum CREATION.

    Cheers, Chris

    #99022
     Laura
    Moderator

    Hello, have you tried deactivating other plugins? Maybe bbpress addons could be creating conflicts, if you already tried that, please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #99217
     chrisat
    Participant
    This reply has been set as private.
    #99438
     Laura
    Moderator
    This reply has been set as private.
    #99662
     chrisat
    Participant
    This reply has been set as private.
    #99664
     chrisat
    Participant
    This reply has been set as private.
    #100036
     Laura
    Moderator

    Hello, just tested with another theme and it doesnt seem to be an issue with the theme or woocommerce, did you add any custom php code? Have you tried deactivating and deleting some of the addons you have?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #100068
     chrisat
    Participant

    Hello Laura,

    thank you for your effort. I’ve just shut down all plugins (there is no custom code). In fact it must be an bug when using W3 Total Cache.
    Will be a lot of investigation to find out how to exclude those affected pages (as they are not “pages” I would be able to exclude and address).
    Cache is important to speed up the page, do you have any idea for a kleo tested cache plugin?

    Greetings,
    Chris

    #100467
     Laura
    Moderator

    Hello, w3 was already tested but you could try super cache or zencache

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #100840
     chrisat
    Participant

    Hello Laura,

    thank you for your ideas. I got noticed that with geo directory plugin W3 is not allowed too. They have a own cache tool as add on. We will see.

    Thank you again. Ticket can be closed.

    Greetings, Chris

    #101033
     Laura
    Moderator

    Hello, glad i could help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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