This topic has 57 replies, 3 voices, and was last updated 9 years by Laura.

  • Author
  • #99000
     raafat1403
    Participant

    Hi

    When i upload the background pic in the homepage, it did not appear in the front end with the same size that i uploaded it on the backend.. i mean, if the size in the backend is 150×200 the size in the frontend is more bigger than the backend. you may see on the website.. please answer

    #99173
     Laura
    Moderator

    Hello, at the background style, did you select cover or contain? try changing that, if you are using revolution slider, you can change the slider height at revolution slider settings

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    #99888
     raafat1403
    Participant

    still not working..please check the website and fix it. thanks a lot.

    #100094
     Laura
    Moderator

    Hello, i see it fine, you can also try and reduce the image size with an image editor

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    #101307
     raafat1403
    Participant

    Hi Laura,

    I really can’t adjust the picture.
    Can you help?

    #101616
     Laura
    Moderator

    Hello, how would you like it to be?

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    #102248
     raafat1403
    Participant

    Hi
    I would like it to be in the middle of the area between the search form and the right side.
    I also need to know the perfect size… exactly like the size of the sweetdatew demo site picture.
    thanks.

    #102459
     Laura
    Moderator

    Hello, i suggest to hire a developer to do the changes for you as we can help you with theme related issues

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    #103462
     raafat1403
    Participant

    Thanks.

    #103464
     raafat1403
    Participant

    One more question:
    If you look at the Membership page, you will find that there is only one level “the Bronze level” is shown although i did four levels but i can’t see them.

    #103903
     Laura
    Moderator

    Hello, i can check it out if you share admin credentials πŸ™‚

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    #120424
     raafat1403
    Participant

    Hello Laura
    How can I change the public and private message to be start chatting publicly or privately.

    Also when a user sends a message to another user error comes… See the attachment..

    #120806
     Laura
    Moderator

    Hello, to translate or change the strings you can use the plugin Loco Translate πŸ™‚
    For the error, try to deactivate some plugins and test again πŸ™‚

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    #120869
     raafat1403
    Participant

    Would you mind if you tell what the names of plugins?
    Thanks

    #120917
     Stan
    Participant

    Hi, I would like to change the main picture on home page (map-bg.png). Unfortunately, I can not find, where can I edit CSS file to change the background picture. There is no settings to change it.

    I double checked all CCS files and settings but this picture is still loading from your website seventhqueen.com
    https://seventhqueen.com/demo/sweetdatewp-blank/wp-content/uploads/2013/06/map-bg.png

    Could you help me how to change the backround picture. I do not world map on backround.

    Thank you

    #120945
     raafat1403
    Participant

    Hello Laura
    Hope all is well
    Just a question
    When a new user registered, he/she didn’t receive a registration email to activate his account…
    Please respond
    Thanks
    Raafat

    #120951
     raafat1403
    Participant

    Hi Laura
    Hope all is well
    Have a question
    When a new user register and make an account, no registration or activation email sent to him
    Please help

    #121261
     Laura
    Moderator

    Hello, you can try to use the plugin bp disable activation reloaded

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    #131875
     raafat1403
    Participant

    Hi
    The Members in total is not working and not counting when people register and create a new account. please advice

    #132101
     Laura
    Moderator

    Hello, the members will only count when they login for the first time πŸ™‚

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    #132155
     raafat1403
    Participant

    I need anyone can register for free or for membership will be counted in the total number.
    how? please check http://www.theonlymatch.com

    #132157
     raafat1403
    Participant

    Thanks I got it… members in total solved..

    One more questioin:

    When someone login and i need him/her to see his name on the top next to the profile button…how can i do it?
    How to fix the twitter key? please look at http://www.theonlymatch.com

    How to change the -Serious dating with Sweet date
    Your perfect match is just a click away- in the search form?

    Thanks in advance

    #132269
     raafat1403
    Participant

    Hello
    When i create a group…the following issues happened:

    first: when you come to upload the cover, you can’t upload it and message says are you sure you want to do that and there is no buttons yes or no but blank page… i go to the group page again and click on Manage and then i choose cover to upload the cover image.

    second issue:
    when you invite a friend to join the group, then that friend goes to his email and click to accept the invitation, a message with a red color says

    There was a problem accepting that request. Please try again.
    Please see attachement

    #132444
     Laura
    Moderator

    Hello,can you share admin credentials so i can test and check everything? πŸ™‚

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    #132774
     raafat1403
    Participant

    Hello Laura
    I will try to collect the previous questions here…

    First, here is the credentials:
    admin123456

    remember the following:

    I need the user to see his name next to the profile word when he/she login.

    How to change the -Serious dating with Sweet date
    Your perfect match is just a click away- in the search form? and How to change the color of the search form… also how to change the background and the header image? please provide me with the size for each image. thanks.

    then the question about creating group
    When i create a group…the following issues happened:

    first: when you come to upload the cover photo, you can’t upload it and message says are you sure you want to do that and there is no buttons yes or no but blank page… i go to the group page again and click on Manage and then i choose cover to upload the cover image.

    second issue:
    when you invite a friend to join the group, then that friend goes to his email and click to accept the invitation, a message with a red color says

    There was a problem accepting that request. Please try again.
    Please see previous attachment..

    Last two questions:
    When someone register an account, it still pending until i activate it myself as an admin. Is there a way that when the user creates an account, and goes to his email to confirm that account, it will be automatically activated and no need to be pending until i activate it?

    How can I test the membership payment?

    Thanks a lot for your help..

    #133116
     Laura
    Moderator

    Hello, what is the admin password?

    1- I need wp admin credentials and ftp to create this for you
    2- At Sweetdate – Buddypress you will be able to change it, if you are using the mixed form, you will need to edit the template instead, i can do this for you with ftp credentials, just let me know the text to use and i will add it πŸ™‚
    3- Search form colors https://archived.seventhqueen.com/sweetdate/article/change-search-register-form-colors
    4- Background and header image can be changed at Sweetdate > Styling
    5- Install the plugin bp profile cover by seventhqueen, and at Settings > Buddypress > Options check to use bp plugin
    6- Try to deactivate some plugins and test again
    7- Install bp disable activation reloaded πŸ™‚

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    #133122
     raafat1403
    Participant

    username: raafat
    password: admin123456

    #133124
     raafat1403
    Participant

    Hi
    I don’t how to Install the plugin bp profile cover by seventhqueen.

    also how to test the payment method if it is working or not.

    I have already changed the Serious dating with sweet date, from SweetDate/BP/Search form customization/Main Form… Thanks for that.

    Please check everything as you said, thanks.

    #133130
     raafat1403
    Participant

    Also i need the picture of the theme which is in the home page please…
    can you upload to my website admin?

    #133131
     raafat1403
    Participant

    sorry for bothering

    i need the attached picture please…
    thanks alot

    #133154
     raafat1403
    Participant

    one more thing to check please is the map … when i insert the GPS Latitude and Longitude… it is not working in the contact page.
    see attachment

    #133316
     Laura
    Moderator

    Hello, at Plugins > Add new, search for bp cover photo and install the one created by seventhqueen.
    The image is not included at the theme because is a stock photo and we do not have the license to include it.
    About the map, please check https://wpgeodirectory.com/support/topic/google-maps-stopped-working-in-1-6-4/ πŸ™‚

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    #133474
     raafat1403
    Participant

    Thanks Laura very much.

    One more thing please…

    Slider is not working although i add some pictures.
    Would you please fix it. the credentials are same as above.

    Also you did not tell me how to test the payment method…

    Thanks

    #133748
     Laura
    Moderator

    Hello, at Sweetdate > Homepage make sure you have the slider enabled and selected πŸ™‚
    The best way to test payment is to create a 1$ or free membership and buy it yourself πŸ™‚

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    #133774
     raafat1403
    Participant

    Hi
    When i choose “enable” the slider, the home page becomes like the attached file.

    in addition, the sliders in the /about-us page and in the /blog page are not working or moving.

    [attachment file=133775]

    #134131
     Laura
    Moderator

    Hello, that is your modified slider, you need to set it up correctly. If you import the demo slider and select it, it will look fine. That slider is not from the demo.
    What other sliders do you mean? there is no slider at blog page, it cant be as blog page is a dynamic page

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    #134510
     raafat1403
    Participant

    No, I did not set a slider… but if you click here http://www.theonlymatch.com/about-us/ you will find a slider but it is not moving, and when you click here http://www.theonlymatch.com/blog/ or click on the following link http://www.theonlymatch.com/members-who-have-found-love/ the slider is also not working.

    1- how to make them all working?
    2- how to create step by step slider on the home page?

    thanks a lot

    #134770
     Laura
    Moderator

    Hello, those are not sliders, are carousels, and it depends on your settings, if you set it up to auto play or not, By adding a shortcode (at the page editor > sweetdate shortcodes) you will be able to select those options.

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    #135737
     raafat1403
    Participant

    Hi
    You said “By adding a shortcode (at the page editor > sweetdate shortcodes) you will be able to select those options.”

    what is that code to add it?
    please send the code. and where exactly to add it?

    thanks

    #136171
     Laura
    Moderator

    Hello, cant login anymore, can you share the new password? i will show you what i mean πŸ™‚

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