January 31, 2018 at 01:46
#187334
Participant
I’m not crazy. I called HostGator support today. It turns out that I had two separate file directories for my WP dashboard and my hostgator account because my wp dashboard was operating under a canceled subscription instead of my new one! Therefore, I wasn’t able to access the files. I’m getting the directory transferred over now and will hopefully be able to upload the code.