This topic has 42 replies, 3 voices, and was last updated 4 years by Abe.

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  • #157276
     excellins
    Participant

    After update i discovered i cant reply to all activity comment. comments that have “view conversation” cannot be replied, but oither comments can be replied.

    please view the image lebbeled “1issue” when i click on reply to that activity it doesnt display reply box, but on the image i lebbeled as “2issue” when i click on reply it brings out the reply box, i disabled plugins but still the same problem

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    #157280
     excellins
    Participant

    I also noticed this happens only when I navigate to my or a user activity via stream. Ecampke if I go to https://mysite.com/members/user/and I see some activity comments. I can reply on others but they one with “view conversation” even though it has reply under some comments I can’t reply it u less I click on view conversation. Is that normal? Big it is but I saw reply there. That’s why I clicked on the reply.

    #157303
     excellins
    Participant

    Hello, i just discovered this is a little bug in Kleo theme, i tried the same in the kleo demo theme and same thing happens 😀 …. when you reply on a user activity and it creates about 8 to 12 reply threads, when you click on the user profile example (https://seventhqueen.com/themes/kleo/members/demo/) scroll to the section after the comment shows “view conversation” if a user clicks on the reply link it doesnt work and i also notice double lines at the top. Check the images below, one is for my kleo theme, the other is for your demo.

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    #157317
     excellins
    Participant

    putting more light to this, let me explain it this way. if i am on my activity stream (MR A), i try to reply to another users activity (MR B) it wont reply, but if i click on “view conversation” it takes me to the activity of MR B, in a link like this “https://web.com/members/MR B/activity/1610/#acomment-1617” i can reply here after clicking the “View conversation” it happens also with kleo demo theme

    #157448
     excellins
    Participant

    Hello 7th queen… U can check ur demo for the error use this link I tested. https://seventhqueen.com/themes/kleo/members/demo/ then scroll down as seen on the image below and click reply. See the image below. That’s the area you can check.

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    #157700
     Radu
    Moderator

    Hi,

    I’ve noticed that I will add this to the bug list

    We will let you know when we get into this

    Cheers
    R.

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    #157702
     excellins
    Participant

    Thanks Radu for your support and efforts … You are the best.

    #157822
     Radu
    Moderator

    You’re welcome

    Cheers
    R.

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    #165253
     excellins
    Participant

    Hello, :), Radu it’s been a while… this issue hasnt been resolved yet

    #165531
     Radu
    Moderator

    Hi,

    Is it the same on our demo? cuz I cannot see/reproduce that > can you please try from another phone ? Is it the same?

    It’s already to the buglist

    Let me know

    Cheers
    R

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    #165570
     excellins
    Participant

    Hello, thanks for quick response . it is same with another phone

    #165993
     Radu
    Moderator

    Hi,

    Sorry but I cannot see any problem on our demo using iPhone view.

    Cheers
    R.

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    #167362
     excellins
    Participant

    Can you view this image and see? the bug still exist i just checked your demo page now, use this url: https://seventhqueen.com/themes/kleo/members/demo/#acomment-102349
    scroll down to the area show on the image below, you will find double lines, as i show using the arrow, click on reply, it returns false.

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    #167704
     Radu
    Moderator

    Hi,

    I’ve seen that, I will show that to the master designer and also I will add it into the buglist.

    We will get back to you

    Cheers
    R.

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    #167727
     excellins
    Participant

    Thanbks Radu you are the best

    #167834
     Radu
    Moderator

    Ok then

    Cheers
    R.

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    #169946
     excellins
    Participant

    Still waiting for this to be resolved

    #170169
     Radu
    Moderator

    Hi,

    No more able to reproduce that issue, tried to show the bug to the designer, can you made a video to can see exactly how this can be reproduced?

    Thanks you
    Cheers
    R

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    #170451
     excellins
    Participant

    Hello, please can you go through the thread, i beleive i posted images concerning this issue. below is an image i posted earlier showing the error on the kleo theme page

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    #170713
     Radu
    Moderator

    Hi,

    Please please provide to me a video to can see exact the actions and how you click to can show this to the designer since this it’s an odd problem which cannot be reproduced always

    Cheers
    R.

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    #172300
     excellins
    Participant

    Radu, to understand this better do the following:
    1. got to this kleo demo url: https://seventhqueen.com/themes/kleo/members/demo/#acomment-103127

    2. click to reply “Ghhfg”…clicking on the reply produces no result.

    Please view the image below, it is simple to be reproduced.

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    #172304
     excellins
    Participant

    Dont forget to login, you can reproduce this by loggin in first. i logged in to your demo using demo, and demo for password. then click on the reply button as seen on the image i attached.

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    #172342
     Radu
    Moderator

    Add this css and let me know

    COPY CODE
    
    #buddypress div.activity-comments ul li, #buddypress #item-body #pag-bottom {
        border:none;
    }
    

    The css will be added to wp-admin -> theme options -> General settings -> Quick CSS

    Cheers
    R.

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    #172396
     excellins
    Participant

    Hi Radu, i included this code, the double lines was removed but the reply button still doesn’t work on my site, i also checked your demo page and the reply too doesn’t work there also. you can still check this link of the demo page: https://seventhqueen.com/themes/kleo/members/demo/#acomment-103127..
    View the image attached to see

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    #172678
     Radu
    Moderator

    Hi,

    That isn’t caused by the CSS since it’s an ODD bug that can be reproduced only to that post, see this video the error cannot be reproduced on other posts :https://drive.google.com/file/d/0Bxo5b6iHWRMwWmNzTUJjT1lIMVU/view

    Cheers
    R.

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    #173893
     excellins
    Participant

    OK, that mean this bug cant be fixed?

    #174102
     Radu
    Moderator

    Hi,

    My css cannot prevent the reply button to work… tested on two installs demo and mine…

    Make sure that issue to not be caused by anything else…

    As you can see my css fix that…

    Cheers
    R.

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    #174103
     excellins
    Participant

    But I Just Checked kleo demo theme and the problem is on KLEO DEMO theme also. Can you fix it there? If it’s fixed there I can know the problem is from me. After adding your css the reply button still doesn’t work.

    #174307
     Radu
    Moderator

    Hi,

    Please understand the css that I have given you, it only removes the border, before to provide the code I’ve tested and I’ve clicked the reply button.. and it works, I think your problem it’s another one… cuz the css cannot turn off the reply button…. it only removes the border… see in the propriety.

    Tried again to look at the link that you have provided with the issue on our demo https://web.com/members/MR B/activity/1610/#acomment-1617 and there I cannot see it, our demo resetting demo data after 1-2days (activity comments)

    So reproduce that on your install and give to me link to re take a look at that, but remove the css that i gave you, and after that as you say the reply button should work….

    Cheers
    R

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    #174429
     excellins
    Participant

    The problem is still found on my site and on kleo theme demo,i clicked on the reply and it still doesnt work. please follow the link on kleo demo
    https://seventhqueen.com/themes/kleo/members/demo/#acomment-103382

    then scroll down as in the image i screen shot below,

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    #174807
     Radu
    Moderator

    Hi,

    Yes now I was able to see that, actually there it’s a JS error that comes from a BuddyPress file

    We will speak with the core theme developer tomorrow and I will let you know, I will add the bug to the bug list.

    Cheers
    R.

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    #174808
     excellins
    Participant

    Thanks Radu. I appreciate your help and support.

    #174968
     Radu
    Moderator

    You’re welcome

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #193670
     excellins
    Participant

    Hey Radu and fix on this?

    #193803
     Radu
    Moderator

    Hi,

    I’ve reported already that to the developer, did you see the same on our demo ?

    Cheers
    R

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    #193806
     excellins
    Participant

    Hi Randy es the bug is also on your demo.
    I sent an image earlier on, please view the previous thread f this message.

    #193905
     excellins
    Participant

    This bug has been discovered since but sadly Seventh queen has not fixed the bug. i just checked your demo again and the bug is still there. go to this url: https://seventhqueen.com/themes/kleo/members/demo/#acomment-105776

    scroll down to the activity as shown in the image i sent to you, and click on reply, it wont work. this is abug and it has not been fixed for a very long time now.

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    #194325
     Radu
    Moderator

    Hi,

    It was assigned to the core developer it will test different solutions to that and it will let you know

    Cheers
    R

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    #194385
     Abe
    Keymaster

    Hello, we discovered that is a BuddyPress related issue that also affects other themes and not just KLEO. It seems that you can’t reply to a Reply to a comment that has the View conversation button. All other reply buttons work.
    We will release an update today to hide that button since you can’t do that action there. Replies can be done only in the View conversation page.

    Cheers. Let me know if there is anything else I can help.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #194386
     excellins
    Participant

    Thanks for support. Abe thanks to Radu also, he has been very awesome and patient. You guys are the best.

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