This topic has 56 replies, 4 voices, and was last updated 6 years by IchBins.

  • Author
  • #184159
     IchBins
    Participant

    Hello,

    first compliment for this great theme. Have fun working with it. I could arrange everything so far. Unfortunately I have 2 small bugs that I can not explain.

     

    1. The profile photos are displayed too small in the stream.

     

    2. Posts in the stream shift in 2 lines.

     

    I have attached 2 screenshots to the post, so you do not have to imagine this.

     

    Thanks in advance, I hope for quick help because my deathline is approaching.

     

    Greetings

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    #184260
     Laura
    Moderator

    Hello, please try by adding this to style.css of child theme 🙂

    COPY CODE
    
    #activity-stream li img.avatar {
        height: 94px !important;
        width: 94px !important;
    }
    .activity-avatar.rounded {
        height: 100px !important;
        width: 94px !important;
        margin-left: -1% !important;
    }
    .activity-content {
        padding-left: 30px !important;
    }
    

    I could not see the activity issue, is it at groups?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184270
     IchBins
    Participant

    Thanks for your answer, unfortunately the code has not changed anything.

    #184287
     IchBins
    Participant

    The first answer was not quite right. The code has shaped the optics of the avatar into an egg. In addition, the pictures were totally blurred afterwards.

    #184420
     Laura
    Moderator

    Hello, did you try to clear cache? The code should resize the avatar but not to an egg but a circle, you may need the help of a developer for custom modifications 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184439
     IchBins
    Participant

    I am a little disappointed with your answer. Because I do not expect any special changes. I just want your theme to look like the demo. I have not made any changes to the CSS that could cause this abnormality.
    Please do not get me wrong, your theme is great and we really enjoy using it. But it must be possible to use the design why we bought this theme “out of the box” as it looks in your demo.

    #184504
     Laura
    Moderator

    Hello, can you share ftp? i will check your files because by default you should have the demo look, if you didnt do any css change then i need to check it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184583
     IchBins
    Participant
    This reply has been set as private.
    #184584
     IchBins
    Participant
    This reply has been set as private.
    #184587
     IchBins
    Participant
    This reply has been set as private.
    #184589
     IchBins
    Participant

    Yet another question, as far as I can see, we do not use the WPBakery Page Builder or the Slider Revolution at any point in the page. Is it possible to disable the two plugins, or does the theme stop working?

    #184591
     IchBins
    Participant

    One last question, if I solved that then we can go online.
    We would like to hide the admin account. For this we have placed your code in the function.php of our child theme. https://archived.seventhqueen.com/kleo/article/hide-admin-members-directory Unfortunately he does not work for us. Is it because we use the Members plugin?
    I have no other explanation for that.

    Would be great if you also had a solution for us, then we would be ready for the “go live”.

    #184686
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184709
     IchBins
    Participant

    Great, thank you! When will the support take care of the matter?

    #184822
     IchBins
    Participant

    It would be very nice if someone could take care of our problems today. Thank you very much!

    #185122
     IchBins
    Participant

    Hello! How it looks today, can we count on a solution to a problem that we have already reported on 29. December? We also have our deathlines to follow. So it is not so nice not to get an answer. :/

    #185297
     Radu
    Moderator

    Hi,

    sorry for the late reply there was some free days one with new year… sorry for that

    tried to take a look at your site and redirects to login but the details seems to be wrong, so provide the correct admin credentials to can take a look at that

    @184591 Try to switch off all plugins including that membership plugin and test.

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #185332
     IchBins
    Participant
    This reply has been set as private.
    #185333
     IchBins
    Participant
    This reply has been set as private.
    #185400
     Radu
    Moderator

    For the issue with the admin shown in the directory make sure you add the right admin ID in the function!

    Code : https://pastebin.com/raw/W2ztSEg6

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #185454
     IchBins
    Participant

    Will check this later. Thank you!

    What about the avatar issue?

    #185533
     Radu
    Moderator

    Cannot see the activity to see how the avatar looks and the credentials are not working, please provide in a private reply good credentials.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #185564
     IchBins
    Participant
    This reply has been set as private.
    #185565
     IchBins
    Participant
    This reply has been set as private.
    #185652
     TheLineman
    Participant

    I had the same problem.

    I placed in child theme style css:

    COPY CODE
    #buddypress .activity-list .activity-content .activity-header img.avatar {
        float: none !important;
        margin: 0 5px 0px 0 !important;
            margin-top: 0px;
            margin-right: 5px;
            margin-bottom: 0px;
            margin-left: 0px;
    }
    #185653
     IchBins
    Participant
    This reply has been set as private.
    #185656
     IchBins
    Participant
    This reply has been set as private.
    #185672
     IchBins
    Participant

    Thank you for helping, but it still don’t work as it should. Hope the support can help, because we want just the theme like in the demo. It should be possible to do that, but the support has been waiting for days. I’m getting a bit frustrated.

    #185866
     Radu
    Moderator
    This reply has been set as private.
    #185917
     IchBins
    Participant

    Its because the email have no www.
    Please compare the screenshot I sent to you with the credentials.

    Thank you!

    #186056
     Radu
    Moderator

    Sorry cannot login with the provided credentials, i know the email adress cannot have http://,www or http://www. before

    Let me know the correct login credentials in a private reply.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #186140
     IchBins
    Participant
    This reply has been set as private.
    #186277
     Radu
    Moderator

    Hi,

    Use this CSS

    COPY CODE
    
    #buddypress .activity-list .activity-avatar {box-shadow: 0 0 0 13px #fff;}
    
    #buddypress .activity-list .activity-avatar img, #buddypress .activity-list .activity-avatar  {min-width: 92px !important;height: auto;}
    
    #buddypress .activity-list .activity-avatar {width: initial;}
    
    #buddypress .activity-list .activity-avatar img {min-width: 130px !important;}
    
    #buddypress .activity-list .activity-avatar.rounded {left: -44px !important;}
    

    It’s possible to look pixelated and then you will have to increase from source the img size

    Follow this : https://codex.buddypress.org/themes/guides/customizing-buddypress-avatars/

    Just add the next in child theme functions or in bp-custom.php

    COPY CODE
    
    define ( 'BP_AVATAR_THUMB_WIDTH', 250 );
    define ( 'BP_AVATAR_THUMB_HEIGHT', 250 );
    

    And replace 250 with your desired value

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #186278
     IchBins
    Participant

    I used your code. It has not changed at all. You have access to our site. Can you please just make it look like in the demo version. I can not understand at all, why do I have to adapt something to the CSS if I only want to use your theme as it should normally work “out of the box”? I did not make any adjustments that cause the display to change.

    Can you please do that, thank you! 🙂

    #186575
     Radu
    Moderator

    I see i taught you need them larger, i will look what causes that, most sure a css rule that adds an extra padding to that avatar container.

    I will get back

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #186576
     Radu
    Moderator

    Hi

    Fixed

    There was need only for this rule

    COPY CODE
    
    #buddypress .activity-list .activity-avatar {box-shadow: 0 0 0 5px #fff;}
    

    It looks that the buddypress.css had been changed… or it’s not like the original

    /wp-content/themes/kleo/buddypress/css/buddypress.css

    You can use the default buddyrpess.css file by updating the theme or by replacing this file content : /wp-content/themes/kleo/buddypress/css/buddypress.css with this one : https://pastebin.com/raw/wKkuX1gH

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #187249
     IchBins
    Participant

    Sorry for the late reply. Was the last days busy with another project, after we had to postpone the release date because of the problems.

    That looks good now. Thanks for that!

    However, the avatar image is a bit blurry and not as clear as the demo. What can this be?

    #187290
     Radu
    Moderator

    Hi,

    Maybe it’s needed to increase the avatar size

    Just follow this : https://codex.buddypress.org/themes/guides/customizing-buddypress-avatars/

    Just add the next in child theme functions or in bp-custom.php

    COPY CODE
    
    define ( 'BP_AVATAR_THUMB_WIDTH', 250 );
    define ( 'BP_AVATAR_THUMB_HEIGHT', 250 );
    

    And replace 250 with your desired value

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #187324
     IchBins
    Participant

    Thanks again! One last thing. The online status doesn’t work. Of course it is enabled at the Theme Options >> Buddypress >> Enable Online Status.

    #187373
     Radu
    Moderator

    Hi,

    Just let me know if you de-activate all plugins + child theme the online status works or not.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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