This topic has 7 replies, 4 voices, and was last updated 9 years by 
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Hi,
I am having an issue with IE 11 (which I don’t have as I am on mac).
Client reports that IE11 stops responding when loading site. I can connect via Teamviewer to client and reproduce but this is as much as I know when it comes to IE.
Would anyone pls have some kind advice for me to help me with debugging this issue?
Thank you
TourismTribe.com
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
Hello @fabienne, I’ll ask my colleague @Radu to help and test this as I’m on a Mac as well.
Thanks for your patience.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Fabienne,
I’ve tested on IE11 – WIN8 and i cannot reproduce your described issue,
In past i remember a similar problem in a version of ie that crashes the entire browser, then it was caused by a embedded video on page, in your case i don’t know try to disable all plugins or removing any iframe from page (if you have one)
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionYou’re welcome Fabienne,
We will investigate this issue in future.
Have a nice week
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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