This topic has 8 replies, 4 voices, and was last updated 7 years by Abe.

  • Author
  • #101864
     philp7
    Participant

    HI. I am seeing this error on the site I am developing (Plese note that the site is currently not visible):

    “Please configure your form fields under Sweetdate – Buddypress”

    I’m very new to this and have clearly done something stupid, presumably setting something form field related *somewhere* outside of the Sweetdate section, but I can’t see where I need to look to fix it. Can you give me any clues please?

    I have the Sweetdate theme, Sweetdate Child theme (Active), BuddyPress plugin, bbPress plugin and drMedia plugin.

    Many thanks

    Pip

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    #101877
     philp7
    Participant

    Typo: I meant rtMedia of course…

    #102059
     Laura
    Moderator

    Hello, at Sweetdate > Buddypress, check the fields to show at your form if you want to use it, and at Sweetdate > Homepage you can select the form

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #157941
     sdvzw2017
    Participant

    Hi,

    I have install the the today, child theme. Everything is fine but I can’t open sweet date settings 🙁 The screen is then white, with no error. I don’t fint the probleem. please help

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    #157972
     Abe
    Keymaster

    @sdvzw2017
    Try to follow this link and increase PHP memory limit to recommended 128MB and see how it goes. You can contact your hosting and let them know that you need to increase PHP memory_limit directive to 128MB

    http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

    If that doesn’t solve the problem let me know and provide FTP details and WP admin access to make some debug.

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #157973
     sdvzw2017
    Participant
    This reply has been set as private.
    #157974
     sdvzw2017
    Participant
    This reply has been set as private.
    #158056
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #158061
     Abe
    Keymaster

    HI, this is because of PHP 7.1 and we just fixed it with your over email. An update will be releaased soon also.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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