This topic has 4 replies, 2 voices, and was last updated 8 years by Radu.

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  • #102032
     kleinheinz
    Participant

    Hi!

    I have following problem:

    Visual Composer is not saving anymore in the backend menu.

    It was saving before untill this morning. I cant edit anthing with it anymore.

    I installed a bestseller Plugin from themeforest and added the custom code yesterday. It worked several times.

    I have disabled all unnecessary plugins, activated only the neccessary ones.

    I have everything at newest version updated.

    I already made sure, that in my user profile the checkbox with wysiwyg is unchecked.

    still not working… 🙁

    btw, my site is bocked with plugin, so my customers cant see the unfinished relaunch.

    i can provide access if you need.

    Best regards!

    Please help, its for my business site – relaunch, and i dont want to drop my rankings in google… :/

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    #102198
     Radu
    Moderator

    Do you receive any error ? If not please enable wp_debug function / https://codex.wordpress.org/WP_DEBUG#Usage enable also the wp_debug_log to store all errors
    https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG

    Please enable these functions and repeat your action then see on screen if any error is shown if not please check the debug.log file from wp-content/ directory.

    Let me know

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #102219
     kleinheinz
    Participant

    see screenshot. its german and it mean “outdated”

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    #102221
     kleinheinz
    Participant

    code is outdated. i should use the other code in line 3573 instead.

    #102312
     Radu
    Moderator

    Hi,

    Do you have latest WordPress 4.4.2 and latest KLEO theme 3.1.3 and recommended plugins updated ?

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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