Visual Composer not Saving

[kleinheinz]

Hi!

I have following problem:

Visual Composer is not saving anymore in the backend menu.

It was saving before untill this morning. I cant edit anthing with it anymore.

I installed a bestseller Plugin from themeforest and added the custom code yesterday. It worked several times.

I have disabled all unnecessary plugins, activated only the neccessary ones.

I have everything at newest version updated.

I already made sure, that in my user profile the checkbox with wysiwyg is unchecked.

still not working… 🙁

btw, my site is bocked with plugin, so my customers cant see the unfinished relaunch.

i can provide access if you need.

Best regards!

Please help, its for my business site – relaunch, and i dont want to drop my rankings in google… :/

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[Radu]

Do you receive any error ? If not please enable wp_debug function / https://codex.wordpress.org/WP_DEBUG#Usage enable also the wp_debug_log to store all errors
https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG

Please enable these functions and repeat your action then see on screen if any error is shown if not please check the debug.log file from wp-content/ directory.

Let me know

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[kleinheinz]

see screenshot. its german and it mean “outdated”

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[kleinheinz]

code is outdated. i should use the other code in line 3573 instead.

[Radu]

Hi,

Do you have latest WordPress 4.4.2 and latest KLEO theme 3.1.3 and recommended plugins updated ?

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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