This topic has 3 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #103064
     ericlianda
    Participant

    my users profiles are somehow deleted or just dissapear after a few days. The only one left is the admin profile

    #103195
     Radu
    Moderator

    Hi,

    You ticket it seems to be buddypress related not sweetdate

    Read here : https://buddypress.org/support/topic/members-names-disappeared-in-member-lists/ maybe is same issue like yours.

    For a quick fix open a ticket on buddypress forums for this.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #104255
     ericlianda
    Participant

    I opened a ticket in buddypress and they are redirecting me back to the theme. Here is what they said:

    BP does not delete users automatically.
    Perhaps something in your theme, plugins or some custom code is changing things.
    Do the members appear in …wp-admin > Users ?
    If so, something is hiding them on the front end.
    If not, something is deleting your users – and it is not BP.

    I am still facing the issue

    #104356
     Radu
    Moderator

    Hi,

    The sweetdate theme doesn’t delete users,

    Do you have some code in wp-content/themes/sweetdate-child/functions.php ?

    Besides this please try to disable all plugins except buddypress and test to see if the users continue to disappear

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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