members dissapear

[ericlianda]

my users profiles are somehow deleted or just dissapear after a few days. The only one left is the admin profile

[Radu]

Hi,

You ticket it seems to be buddypress related not sweetdate

Read here : https://buddypress.org/support/topic/members-names-disappeared-in-member-lists/ maybe is same issue like yours.

For a quick fix open a ticket on buddypress forums for this.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[ericlianda]

I opened a ticket in buddypress and they are redirecting me back to the theme. Here is what they said:

BP does not delete users automatically.
Perhaps something in your theme, plugins or some custom code is changing things.
Do the members appear in …wp-admin > Users ?
If so, something is hiding them on the front end.
If not, something is deleting your users – and it is not BP.

I am still facing the issue

[Radu]

Hi,

The sweetdate theme doesn’t delete users,

Do you have some code in wp-content/themes/sweetdate-child/functions.php ?

Besides this please try to disable all plugins except buddypress and test to see if the users continue to disappear

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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