This topic has 1 reply, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #104068
     dating007
    Participant

    When members are signing up they are not getting emails to confirm their account and when they put forgot password…it says it sent an email but it never shows up…please help..the site is live…

     

     

    #104202
     Laura
    Moderator

    Hello, try using a smtp plugin if your php mail is not working, try https://es.wordpress.org/plugins/wp-mail-smtp/
    You can setup your server smtp at cpanel > mail accounts or using gmail smtp
    If not working please contact your hosting provider 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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