This topic has 33 replies, 2 voices, and was last updated 10 years by sharmstr.

  • Author
  • #105074
     szmek9
    Participant

    Hi
    My forum Page index is not showing forums
    http://bimv.pl/forum/

    Forum doesn’t have problem with topics inside forums.

    #105112
     sharmstr
    Moderator

    Did you go through the basic troubleshooting proceedures

    1 – Does it work with the 2015 Theme enabled?

    2 – Have you looked for a plugin conflict?

    3 – Have you run the tools in Tools > Forums?

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    #105200
     szmek9
    Participant

    1. Yes it works
    2. Yes, I turned off all plugins except those supported by theme, still no effect
    3. Yes

    Still forum is empty.

    #105240
     sharmstr
    Moderator

    Okay. One more test. If you have the child theme enabled, enable the parent. This will tell us if it’s custom code or not.

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    #105287
     szmek9
    Participant

    Still empty.

    #105291
     sharmstr
    Moderator

    Do you mind if I log in and have a look?

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    #105307
     szmek9
    Participant

    Yes
    szmek9
    uz2@Jx9

    Please don’t update any of the plugins. Sensei 1.9 is not compatible with theme yet.
    Can You also look at my log? Is there something to worry about ?
    The repeating error
    Funkcja WP_User->id została wywołana z argumentem, którego użycie jest przestarzałą praktyką

    means: Function Wp-user->id was called out with argument which use is very outdated practice.

    #105313
     szmek9
    Participant

    Can You also check why buttons under profile are inactive? Click on private message, add to friend and public message don’t work.

    #105318
     szmek9
    Participant

    I recently by mistake deleted visual composer, and just uploaded it from backup because I didn’t know how to download full version. Can you simply reinstall kleo and necessary plugins updates?

    #105323
     szmek9
    Participant

    Ok, I downloaded last versions from envato I will upload it through ftp. SO i will take care of it.

    #105339
     sharmstr
    Moderator

    Topics are showing up on the forum page now.

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    #105355
     szmek9
    Participant

    Wat about those inactive buttons ?

    #105356
     sharmstr
    Moderator

    Did you clear your server cache after the update? Your site is throwing jquery errors which is causing some issues with your member list. Specifically with the BP Profile search plugin.

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    #105361
     sharmstr
    Moderator

    You site is loading old files which is an indication that the cache hasnt been updated.

    Also, what files are in your child theme?

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    #105362
     szmek9
    Participant

    I asked hosting company to clear it, It should be cleared now. From Where You check errors and the fact that it reads from old files? To make it simple I uploaded default child kleo-theme from envato. Just empty functions, and style. What PHP version should I use?

    #105363
     szmek9
    Participant

    Now my blog page is empty. http://bimv.pl/blog-2/
    I don’t know how to interpret this mistakes. I changed a hosting recently. They are using LiteSpeed Caching, I don’t know if it’s connected, and what should I ask them to check?

    #105364
     sharmstr
    Moderator

    If you view the page source you can see that its producing the header-cover-image div. Kleo removes that for the BP default templates. In any case, you can always hide it with this code

    COPY CODE
    
    #header-cover-image {
        display: none;
    }
    
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    #105366
     sharmstr
    Moderator

    I dont know what you should tell them, but its not making your site very happy.

    In any case, I’ve disabled animations for your site in theme options which helps.

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    #105369
     szmek9
    Participant

    Ok. Thanks. But now there are no widgets in sidebars and menu is not expanding on hover … I don’t know if it is a sollution.

    Kleo removes that for the BP default templates.

    Why I don’t have it default?

    #105373
     szmek9
    Participant

    When Kleo is being installed does it installs Buddypress differently? I wonder if I should delete Buddypress and wait for Kleo to ask me to install it. I don’t know if it makes any sense. I know that animations were working fine before, even in current hosting. I changed php to 5.3 maybe it is what is causing the problem with animations? What version should I use?

    #105375
     sharmstr
    Moderator

    It doesnt install bp any differently. The issue is caching.

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    #105467
     sharmstr
    Moderator

    I just logged into your site and enabled the “replace bp 2.4 functionality” in Settings > Buddypress > Settings to fix the buttons in the header issue.

    Since you’re in maintenance mode, can I do some testing which will inlcude enabling/disabling plugins and themes?

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    #105469
     szmek9
    Participant

    Yes, go ahead. Thanks for helping.

    #105474
     sharmstr
    Moderator

    Can I get FTP credentials?

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    #105475
     sharmstr
    Moderator

    Also, take a backup of your site. I want to reupload kleo and some plugins. Let me know when you’ve created the backup and its okay for me to proceed.

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    #105481
     szmek9
    Participant

    I have done the backup. Here are ftp details:
    http://ftp.szmek92.ssd-linuxpl.com
    ftp@bimv.pl
    pass: qazse4

    #105483
     sharmstr
    Moderator

    Notes of the issues I’ve found so far….

    – sidebars werent being generated because your /kleo/kleo-framework/lib/class-multiple-sidebars.php file was completely empty.

    Because of that I decided to reupload all Kleo files. My thinking is that there are other files that are either empty or corrupt.

    – In kleo-child/styles.css: You have //grupy ikony which is not the correct way to comment a css file. Anything below that line will not work. The correct way is /*grupy ikony*/

    I’ll update you when after the reupload is complete.

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    #105485
     sharmstr
    Moderator

    The reupload seems to have fixed the many issues with your site. At this point, I’ve only enabled the Kleo suggested plugins. Please go to your site and make sure at this point (with all of your extra plugins disabled) that everything is working as it should. If so, then you can start enabling your extra plugins. Any issue you find at that point will be because of the extra plugins.

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    #105487
     szmek9
    Participant

    Many thanks goes to You, it works perfect now. I can’t even express how I appreciate Your help. You just saved the future of my company. I think I would never guess what I should do with those errors I would blame my hosting company and go in circles. If You ever come to Warsaw Poland I owe you a dinner.

    PS I corrected function with social icons by myself it works fine. I need to take some classes with programming in php in future.

    #105490
     sharmstr
    Moderator

    You’re welcome 🙂

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    #105493
     szmek9
    Participant

    I detected one more problem don’t know if anyway connected. Now it’s small problem with dashboard and moving profile fields. I turned off most plugins.
    If You go here http://bimv.pl/wp-admin/users.php?page=bp-profile-setup
    and try to move dynamically the order it is not possible. Also try to add new field and enter the “Name”, it one on top of another.

    #105494
     sharmstr
    Moderator

    I just tested it with the WP 2015 Theme enabled and it still doesnt work. That rules out Kleo as being the problem. With the fact that you had corrupted files in Kleo, I would be surprised if you had corrupted files elsewhere.

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    #105496
     szmek9
    Participant

    Should I reinstall all the plugins, except those installed by You?

    #105500
     sharmstr
    Moderator

    Hard to say. It wouldnt hurt to reinstall buddypress since that’s the plugin you’re having problem with.

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