This topic has 12 replies, 3 voices, and was last updated 8 years by stanleyuroy.

  • Author
  • #108156
     stanleyuroy
    Participant

    I have just received a notice that Go Pricing has a new version. I have been struggling to update it but in vain. It not updating at all and below is the warning message i got;

     

    An error occurred while updating Go Pricing – WordPress Responsive Pricing Tables: Update package not available.

    #108242
     sharmstr
    Moderator

    Because its a bundled plugin. You need to run the version of the plugin that comes with the theme.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #108431
     stanleyuroy
    Participant

    I have followed the correct path, checked your page on themeforest and shows the recent updates available. However, i updated K-element but Go-pricing still won’t update. A message still shows up saying that; “Update package not available.”

    #108434
     sharmstr
    Moderator

    Again, because its bundled. GoPricing updated their plugin AFTER the latest release of Kleo was posted. The Go Pricing version you should have installed is 3.2.0

    Hope that helps.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #108435
     sharmstr
    Moderator

    I appologize. I had just got in and didnt realize that they released Kleo 4.0.2. If you have that installed, then go to Appearance > Install Plugins and you’ll be able to update to Go Pricing 3.2.1

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #108456
     BWN_Web
    Participant

    Hi –

    We have this same problem.

    Even after updating to Kleo 4.0.2, we are unable to update the Go Pricing plugin.

    Same error message: the “plugin package is unavailable”, even when trying to update the plugin in from the Required Plugins Installer.

    Thanks for looking into this.

    #108468
     stanleyuroy
    Participant

    Hi, It does not work. I have attached screenshot

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    #108486
     sharmstr
    Moderator

    Please check to see if go_pricing.zip is in /wp-content/themes/kleo/lib/inc on your server.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #108673
     stanleyuroy
    Participant

    Yes, it is there. See screenshot.

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    #108822
     sharmstr
    Moderator

    Good. Uninstall 3.2, then install 3.2.1 from that location.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #108827
     stanleyuroy
    Participant

    I have not understood what you mean here. By the way, if It cannot be install via normal plugin installation process, then I will need to call for your help with the updates/installation.

    #108834
     sharmstr
    Moderator

    One of the options for updating bundled plugins is to delete the plugin from WP Admin > Plugins. Then reinstall the updated plugin from the full package download file from themeforest. My “install from that location” was a way to bypass downloading from themeforest. Just download the gopricing.zip file that’s already on your server and use that to reinstall.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #109103
     stanleyuroy
    Participant

    Go-pricing has just been updated as supposedly expected. After the update from KLOE today, I have been able to update it without a problem together with Rev slider

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