Issue with Profile Fields

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This topic has 8 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • March 9, 2016 at 07:55 #109397
     nirvanainme
    Participant

    Hi Team:

    I have followed one of you videos to set-up profile fields using plugins:

    1. BP Xprofile Member Type Field

    2. BuddyPress Member Type Generator

    I have installed the Kleo Theme on Multisite (hub.trainedat.com).

    I have added a field “expertise” which show member type ” Mentor” in the drop down.

    However, it is showing blank and not displaying any member type.

    Please help me in resolving this issue.

    P.S. Extended profile component in Buddypress is enabled.

    Regards,

    Narendra

    March 10, 2016 at 14:35 #109731
     Laura
    Moderator

    Hello, can you share access to your admin panel so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    March 10, 2016 at 15:03 #109748
     nirvanainme
    Participant
    This reply has been set as private.
    March 10, 2016 at 15:17 #109755
     nirvanainme
    Participant

    Hi Laura,

    Did you get the credentials. I have sent them as a private message.

    Regards,
    Narendra

    March 12, 2016 at 18:18 #110152
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    March 15, 2016 at 04:59 #110653
     nirvanainme
    Participant

    Hi Team,

    Any update on the resolution of this issue.

    Regards,
    Narendra

    March 15, 2016 at 18:55 #110797
     Radu
    Moderator

    Hi Narendra,

    Please check now,it should be ok

    The problem was caused by lack of singular slug for that type, see attached screenshot.

    The singular label was missing ,i’ve added it, now it’s shown in dropdown.

    Let me know

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

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    March 15, 2016 at 19:01 #110800
     nirvanainme
    Participant

    😮 how could I miss it. But thanks for your time and help.

    March 15, 2016 at 20:11 #110845
     Radu
    Moderator

    You’re welcome

    Have a nice week

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    What support service includes ? What not ?

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