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Author
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March 9, 2016 at 17:45 #109508mtgame21Participant
I upgrade my KLEO theme to 4.0.3. Then when I try to upgrade K elements, I get the following error:
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
March 9, 2016 at 18:49 #109541RaduModeratorHi,
First please contact your hosting and ask them about these settings
allow_url_fopen = On
allow_url_include = 1If the settings are like these, please prvide ftp details.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 10, 2016 at 16:47 #109771RaduModeratorHi,
Create a php.ini file in your root wordpress installation in that you will paste these
allow_url_fopen = On
allow_url_include = 1Let me know if you was able to update plugin after you have made this settings.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 14, 2016 at 18:15 #110406RaduModeratorHi again,
It seems that this issue is odd, i searched on google about this : https://www.google.ro/search?q=PCLZIP_ERR_BAD_FORMAT , the easiest solution is to update k-elements manualy, can you provide ftp and admin credentials to do that ?
Cheers
RAdu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 14, 2016 at 20:39 #110476AbeKeymasterPlease wait for Kleo 4.0.4 that will ask to update K-elements to 4.0.4 and see how it goes
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.March 14, 2016 at 20:50 #110484mtgame21Participantok, I can wait….How soon is that expected to come out? In the next 2 -3 weeks?
March 14, 2016 at 20:50 #110485AbeKeymasterI forgot to mention it will be this week
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.March 26, 2016 at 19:28 #112886mtgame21ParticipantThis is solved. Upgraded to next version of kleo
March 26, 2016 at 21:17 #112924AbeKeymasterAwesome to hear that
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer. -
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