This topic has 13 replies, 3 voices, and was last updated 8 years by 
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I upgrade my KLEO theme to 4.0.3. Then when I try to upgrade K elements, I get the following error:
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hi,
First please contact your hosting and ask them about these settings
allow_url_fopen = On
allow_url_include = 1If the settings are like these, please prvide ftp details.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Create a php.ini file in your root wordpress installation in that you will paste these
allow_url_fopen = On
allow_url_include = 1Let me know if you was able to update plugin after you have made this settings.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi again,
It seems that this issue is odd, i searched on google about this : https://www.google.ro/search?q=PCLZIP_ERR_BAD_FORMAT , the easiest solution is to update k-elements manualy, can you provide ftp and admin credentials to do that ?
Cheers
RAdu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionPlease wait for Kleo 4.0.4 that will ask to update K-elements to 4.0.4 and see how it goes
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.I forgot to mention it will be this week
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Awesome to hear that
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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