This topic has 13 replies, 3 voices, and was last updated 10 years by Abe.

  • Author
  • #109508
     mtgame21
    Participant

    I upgrade my KLEO theme to 4.0.3. Then when I try to upgrade K elements, I get the following error:

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #109541
     Radu
    Moderator

    Hi,

    First please contact your hosting and ask them about these settings

    allow_url_fopen = On
    allow_url_include = 1

    If the settings are like these, please prvide ftp details.

    Cheers

    Radu

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    #109595
     mtgame21
    Participant

    Hostgator said I did not have a php.ini file, so I guess I dont have those settings

    #109605
     mtgame21
    Participant

    hostgator said they can create the php.ini file for me and put those settings in it, if you say we need to

    #109771
     Radu
    Moderator

    Hi,

    Create a php.ini file in your root wordpress installation in that you will paste these

    allow_url_fopen = On
    allow_url_include = 1

    Let me know if you was able to update plugin after you have made this settings.

    Cheers

    Radu

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    #110202
     mtgame21
    Participant

    Hi,
    Hostgator helped me create a php.ini file for the 5.4 version of PHP.

    I searched through the file they created which had many lines of code in it and found
    allow_url_fopen = On
    allow_url_include = On

    I tried to update the plugin again and did not work. I changed the lines to what you requested
    allow_url_fopen = On
    allow_url_include = 1
    and still get the same error.

    #110406
     Radu
    Moderator

    Hi again,

    It seems that this issue is odd, i searched on google about this : https://www.google.ro/search?q=PCLZIP_ERR_BAD_FORMAT , the easiest solution is to update k-elements manualy, can you provide ftp and admin credentials to do that ?

    Cheers

    RAdu

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    #110447
     mtgame21
    Participant

    Could you send me the plugin zip file at 32765home@gmail.com and I will to update it myself?

    #110453
     mtgame21
    Participant

    By the way, I was able to update K Elements, when required by new KLEO updates in the past. Also I was able to update the other required plugins that KLEO 4.0.3 asked for.

    Thanks

    #110476
     Abe
    Keymaster

    Please wait for Kleo 4.0.4 that will ask to update K-elements to 4.0.4 and see how it goes

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    #110484
     mtgame21
    Participant

    ok, I can wait….How soon is that expected to come out? In the next 2 -3 weeks?

    #110485
     Abe
    Keymaster

    I forgot to mention it will be this week

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #112886
     mtgame21
    Participant

    This is solved.  Upgraded to next version of kleo

    #112924
     Abe
    Keymaster

    Awesome to hear that

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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