Product image issue

This topic has 18 replies, 3 voices, and was last updated 8 years by Laura.

Author
March 17, 2016 at 11:38 #111201

BoRn_SliPPy
Participant

Trying to set up my data to the “Product landing page” i have an issue with the product pictures which are not showing at “product listing” at homepage.

(to be honest its not working from time to time even at demo page provided by the seventhqueen – http://seventhqueen.com/themes/kleo/product-landing-page/).

Although, “right mouse click – open image” still opens an image has been set as product image.

March 17, 2016 at 11:46 #111202

BoRn_SliPPy
Participant

I think it will be more clear with the print-screen.

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March 18, 2016 at 17:20 #111557

Laura
Moderator

Hello, do you have any cache plugin? If so try cleaning cache and disable it then test again 🙂
Let me know

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Laura Solanes - Graphic Designer and Web Designer

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Always happy to help you 🙂

March 18, 2016 at 17:38 #111570

BoRn_SliPPy
Participant

I don’t use any plugins.
It has been tested on different browsers on different laptops.
Thank you.

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March 19, 2016 at 15:42 #111759

Laura
Moderator

Hello, can you share admin credentials so i can check it out? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

March 19, 2016 at 17:09 #111770

BoRn_SliPPy
Participant

This reply has been set as private.

March 21, 2016 at 12:26 #111946

BoRn_SliPPy
Participant

@Laura is there any suggestions?

March 21, 2016 at 14:53 #111959

BoRn_SliPPy
Participant

Dear @laura, looks like there is something wrong with Kleo Clean Products Grid element template.
Regards.

March 22, 2016 at 11:21 #112145

BoRn_SliPPy
Participant

Dear @Abe, @Sharmstr my apologies for getting you involved, but i really need a solution for the mentioned issue.

March 23, 2016 at 12:59 #112332

BoRn_SliPPy
Participant

Dear Seventhqueen team.
Just a friendly reminder, I’m still waiting for your support or any other feedback.

March 24, 2016 at 17:54 #112589

Abe
Keymaster

Hi, sorry for the delay. LAura will answer right away. Because you didn’t wait for the team to answer and posted a new reply each day, our system calculates your last response time

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---
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March 24, 2016 at 18:19 #112596

Laura
Moderator
Hello, i am very sorry for the late reply, thanks you very much for your patience.
The issue was a css issue, it should be resolved now 🙂
I added this to your style.css
COPY CODE
```
.wpb_animate_when_almost_visible {
    opacity: 1 !important;
    filter: alpha(opacity=0);
}
```
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂
March 24, 2016 at 18:49 #112609

BoRn_SliPPy
Participant

Thank you!
It is resolved now.
But from now i have an issue with pictures – now all thumbnails have different sizes and with text align on it.

March 25, 2016 at 10:23 #112709

BoRn_SliPPy
Participant

My apologies, my fault!
Original pictures has different dimensions.
Now it looks like solved.

March 25, 2016 at 13:24 #112720

Abe
Keymaster

Glad to hear everything is fine now. The images issue that weren’t appearing should be something related to Visual composer but we will add a fix in the next update

Thanks

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

March 31, 2016 at 16:42 #113806

BoRn_SliPPy
Participant

Dear Seventhqueen team,

Coming back to the image issues – now i have troubles with pictures quality in the “shop” section.
I do not understand which settings (we have dimensions in WP settings media, in theme option and WC as well) have an impact on those images.
The quality are dropping.
As an example you can check shop page – http://lauka.tuyvo.com/shop/

April 1, 2016 at 13:50 #114058

Laura
Moderator

Hello, please check this thread https://wordpress.org/support/topic/woocommerce-product-images-blurry-and-not-fitting
Let me know if their solutions work 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

April 1, 2016 at 18:25 #114136

BoRn_SliPPy
Participant

TY it really helps for the moment.

here I’ll put a link with the solution: https://docs.woothemes.com/document/using-the-appropriate-product-image-dimensions/

April 4, 2016 at 21:56 #114546

Laura
Moderator

Glad it worked 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂
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