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Author
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March 17, 2016 at 11:38 #111201
BoRn_SliPPy
ParticipantTrying to set up my data to the “Product landing page” i have an issue with the product pictures which are not showing at “product listing” at homepage.
(to be honest its not working from time to time even at demo page provided by the seventhqueen – http://seventhqueen.com/themes/kleo/product-landing-page/).
Although, “right mouse click – open image” still opens an image has been set as product image.
March 17, 2016 at 11:46 #111202BoRn_SliPPy
ParticipantI think it will be more clear with the print-screen.
Attachments:
You must be logged in to view attached files.March 18, 2016 at 17:20 #111557Laura
ModeratorHello, do you have any cache plugin? If so try cleaning cache and disable it then test again 🙂
Let me knowHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 18, 2016 at 17:38 #111570BoRn_SliPPy
ParticipantI don’t use any plugins.
It has been tested on different browsers on different laptops.
Thank you.Attachments:
You must be logged in to view attached files.March 19, 2016 at 15:42 #111759Laura
ModeratorHello, can you share admin credentials so i can check it out? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 21, 2016 at 14:53 #111959BoRn_SliPPy
ParticipantDear @laura, looks like there is something wrong with Kleo Clean Products Grid element template.
Regards.March 22, 2016 at 11:21 #112145BoRn_SliPPy
ParticipantMarch 23, 2016 at 12:59 #112332BoRn_SliPPy
ParticipantDear Seventhqueen team.
Just a friendly reminder, I’m still waiting for your support or any other feedback.March 24, 2016 at 17:54 #112589Abe
KeymasterHi, sorry for the delay. LAura will answer right away. Because you didn’t wait for the team to answer and posted a new reply each day, our system calculates your last response time
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.March 24, 2016 at 18:19 #112596Laura
ModeratorHello, i am very sorry for the late reply, thanks you very much for your patience.
The issue was a css issue, it should be resolved now 🙂
I added this to your style.cssCOPY CODE.wpb_animate_when_almost_visible { opacity: 1 !important; filter: alpha(opacity=0); }
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 24, 2016 at 18:49 #112609BoRn_SliPPy
ParticipantThank you!
It is resolved now.
But from now i have an issue with pictures – now all thumbnails have different sizes and with text align on it.March 25, 2016 at 10:23 #112709BoRn_SliPPy
ParticipantMy apologies, my fault!
Original pictures has different dimensions.
Now it looks like solved.March 25, 2016 at 13:24 #112720Abe
KeymasterGlad to hear everything is fine now. The images issue that weren’t appearing should be something related to Visual composer but we will add a fix in the next update
Thanks
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.March 31, 2016 at 16:42 #113806BoRn_SliPPy
ParticipantDear Seventhqueen team,
Coming back to the image issues – now i have troubles with pictures quality in the “shop” section.
I do not understand which settings (we have dimensions in WP settings media, in theme option and WC as well) have an impact on those images.
The quality are dropping.
As an example you can check shop page – http://lauka.tuyvo.com/shop/April 1, 2016 at 13:50 #114058Laura
ModeratorHello, please check this thread https://wordpress.org/support/topic/woocommerce-product-images-blurry-and-not-fitting
Let me know if their solutions work 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
April 1, 2016 at 18:25 #114136BoRn_SliPPy
ParticipantTY it really helps for the moment.
here I’ll put a link with the solution: https://docs.woothemes.com/document/using-the-appropriate-product-image-dimensions/
April 4, 2016 at 21:56 #114546Laura
ModeratorGlad it worked 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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