Error after updating to 4.04

Home Forums KLEO Bugs & Issues Error after updating to 4.04

This topic has 6 replies, 2 voices, and was last updated 10 years by Abe.

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  • March 19, 2016 at 20:05 #111801
     scka83
    Participant

    Hi,

    yesterday I updated the theme and the plugins to the new version of Kleo 4.04.

    When today I tried to change the home page in the wp-admin panel i got this error:

    Fatal error: Call to undefined function kleo_get_online_status() in /home/athletif/staging/2/wp-content/plugins/k-elements/shortcodes/templates/buddypress/kleo_bp_members_carousel.php on line 61

    Could you please help me to solve this error?

    I temporary fixed it just removing “kleo_get_online_status(bp_get_member_user_id());” but I would like to know if ther is an specific solution for it.

    Thank you in advance.

    March 21, 2016 at 13:25 #111950
     Abe
    Keymaster

    Hi there, you updated KLEO and also K-elements plugin? Share some ftp credentials if you still have the issue.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    March 21, 2016 at 13:26 #111951
     Abe
    Keymaster

    That function should be located in /wp-content/themes/kleo/buddypress/buddypress-functions.php

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    March 22, 2016 at 23:45 #112269
     scka83
    Participant

    Hi, I have the latest version of Kleo 4.04 and also latest version of K-elements (I think), just checked.

    I’m using a staging environment so I created an FTP user with access directly to it:
    FTP Username: kleosupport@athletifire.com
    FTP Server: http://ftp.athletifire.com
    FTP & explicit FTPS port: 21

    pwd: kle0support!

    I also noticed that the Kleo Register Shortcode is not working properly on my website, it doesn’t give errors but it is not showing the registration fields on the page. I think it is related to the same problem.

    Thanks in advance

    March 23, 2016 at 22:43 #112467
     Abe
    Keymaster

    Can you give me access to the admin area too? I want to re-upload KLEO theme. The FTP access is to the staging2 subdomain?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    March 24, 2016 at 08:23 #112508
     scka83
    Participant

    Hi the environment is http://www.staging2.athletifire.com

    User: demo

    Pwd: demo

     

    Thanks,

    Stefano

     

    April 27, 2016 at 22:32 #119355
     Abe
    Keymaster

    Hi there, have you found the cause of that?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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