This topic has 6 replies, 2 voices, and was last updated 8 years by Abe.

  • Author
  • #111801
     scka83
    Participant

    Hi,

    yesterday I updated the theme and the plugins to the new version of Kleo 4.04.

    When today I tried to change the home page in the wp-admin panel i got this error:

    Fatal error: Call to undefined function kleo_get_online_status() in /home/athletif/staging/2/wp-content/plugins/k-elements/shortcodes/templates/buddypress/kleo_bp_members_carousel.php on line 61

    Could you please help me to solve this error?

    I temporary fixed it just removing “kleo_get_online_status(bp_get_member_user_id());” but I would like to know if ther is an specific solution for it.

    Thank you in advance.

    #111950
     Abe
    Keymaster

    Hi there, you updated KLEO and also K-elements plugin? Share some ftp credentials if you still have the issue.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #111951
     Abe
    Keymaster

    That function should be located in /wp-content/themes/kleo/buddypress/buddypress-functions.php

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #112269
     scka83
    Participant
    This reply has been set as private.
    #112467
     Abe
    Keymaster

    Can you give me access to the admin area too? I want to re-upload KLEO theme. The FTP access is to the staging2 subdomain?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #112508
     scka83
    Participant
    This reply has been set as private.
    #119355
     Abe
    Keymaster

    Hi there, have you found the cause of that?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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