visual composer not working

Hi,

Make sure that the required plugins are updated, you can check form wp-admin -> appearance -> install plugins, look for update options especially for visual composer and k-elements.

Cheers

Radu

Hi again,

Please do next tips

Go to wp-admin -> plugins , disable all plugins except K-elements and Visual composer, then try again to see if the vc it works, if it works enable plugins back one by one and check again in this way you will find out what causes issue, if it not works please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

define( 'WP_DEBUG', true );

•   After this line add this:

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described action and then check the debug.log file and let me know what error appears.

Let me know

Cheers

Hi,

Someone with this issue please provide admin credentials and FTP to can take a closer look at this

Cheers

Radu

Hi Rincon,

Please check now, the problem was caused by this option : wp-admin -> visual composer -> role manager -> Post types -> page was unchecked. now it how it should be checked.

Cheers

Radu