This topic has 3 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #114524
     FD
    Participant

    Hi,

    I´m having an issue with the photos (rtMedia uploads) not showing up in the media tab of a buddypress profile.
    As shown in the  attached screenshot,  in the “All” and “Photos” sub-tabs there are nothing but a small placeholder block. The photos is missing. 🙁

    Is there any place to check that the link to the picture are correct, besides in the db (where is have checked) ?
    I have also checked that the picture file is present.

    I have tried to clear all kinds of cache and cdn files, just to be sure.
    There are nothing in the logs and debug shows nothing.

    Thank you for your help. 🙂

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    #114860
     Radu
    Moderator

    Hi FD,

    Everything seems to be ok, i see there on the account that you have provided on media there are 3 ( one uploaded by me for tests ) photos visible rest are not visible.

    Maybe the photos was uploaded when something went wrong or something like that, or something related to folder upload permissions (wp-content/uploads/rtMedia) ? now i see it’s ok

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #117175
     FD
    Participant

    Hi,

    New uploads seems to work, but the old ones did not show. We did not find a solution so we started all over by deleting all the “ghost” images. Thank you for your help.

    #117265
     Radu
    Moderator

    Great

    Have a nice week

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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