This topic has 11 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #117499
     osadosad
    Participant

    Hello

    Could you please help on below 2 issues please?
    We are having very big problem with menu in mobile version of the site

    1) menu is all squashed and you can’t really see or choose pages because it’s all kind of squizzed into one line (see attached Picture 1)

    2) when you try to click on the menu item in mobile version it doesn’t respond and doesn’t redirect on another page, for example, when I click on “About us”, it will not take me to “About us” page.(see attached Picture 2)

    Thank you a lot in advance!

    Attachments:
    You must be logged in to view attached files.
    #117956
     Laura
    Moderator

    Hello, can you share a link so i can check it out?
    It seems a css issue so could be easy to fix

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #118234
     osadosad
    Participant

    I am confused. I assumed it would be smth like m.tandemer.com
    But it is tandemer.com

    The thing is that when I open tandemer.com from PC it looks fine.
    It looks not good as described above when I open from Iphone or Ipad.
    In Safari I just type directly “tandemer.com”
    Not sure how to give you link on mobile version?

    Thank you in advance!

    #118616
     osadosad
    Participant

    I have also noticed that if for example I am opening on my PC “see the code” mode in browser then the menu gets messed up in the same way as on mobile device. Screenshot attached.

    Thank you!

    Attachments:
    You must be logged in to view attached files.
    #118888
     osadosad
    Participant

    Something happened now although I didn’t do anything 😀

    Now it seems that Safari goes to mobile version of web-site, but it has very strange look (see attached)
    All code is visible…..
    When I click on “Visit Full version” it goes to version with squeezed menu…..

    Thank you a lot in advance!

    Attachments:
    You must be logged in to view attached files.
    #119310
     Laura
    Moderator

    Hello, are you using any mobile plugin? Because its normal that if a mobile plugin is activated, the view of the site is different as the mobile plugin doesn’t integrate well with visual composer

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #119394
     osadosad
    Participant
    This reply has been set as private.
    #119893
     Laura
    Moderator

    Hello, try deactivating all plugins but buddypress and try again, let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #120150
     osadosad
    Participant

    Hello Laura, Thank you a lot for your advice. It was Akismet and Hello Dolly who was making big mess with showing all bare code. Now that part fixed.
    But menu still looks very squashed, is there some way to fix that too, please?

    Attachments:
    You must be logged in to view attached files.
    #120476
     Laura
    Moderator

    Hello, try this, activate main theme, and check menu, if its fixed then he issue comes from style.css of child theme, so save your codes somewhere and delete them to see if its fixed, if yes, then add one by one again so find the code that does that

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #121105
     osadosad
    Participant

    Dear Laura,

    Thank you so much for your advice.
    It worked, I will just need to figure out what adding make menu to move.

    Have a nice week!

    #121289
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in to reply to this topic.

Log in with your credentials

Forgot your details?