Mobile version – Menu not working

[osadosad]

Hello

Could you please help on below 2 issues please?
We are having very big problem with menu in mobile version of the site

1) menu is all squashed and you can’t really see or choose pages because it’s all kind of squizzed into one line (see attached Picture 1)

2) when you try to click on the menu item in mobile version it doesn’t respond and doesn’t redirect on another page, for example, when I click on “About us”, it will not take me to “About us” page.(see attached Picture 2)

Thank you a lot in advance!

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[Laura]

Hello, can you share a link so i can check it out?
It seems a css issue so could be easy to fix

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

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[osadosad]

I am confused. I assumed it would be smth like m.tandemer.com
But it is tandemer.com

The thing is that when I open tandemer.com from PC it looks fine.
It looks not good as described above when I open from Iphone or Ipad.
In Safari I just type directly “tandemer.com”
Not sure how to give you link on mobile version?

Thank you in advance!

[osadosad]

I have also noticed that if for example I am opening on my PC “see the code” mode in browser then the menu gets messed up in the same way as on mobile device. Screenshot attached.

Thank you!

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[osadosad]

Something happened now although I didn’t do anything 😀

Now it seems that Safari goes to mobile version of web-site, but it has very strange look (see attached)
All code is visible…..
When I click on “Visit Full version” it goes to version with squeezed menu…..

Thank you a lot in advance!

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[Laura]

Hello, are you using any mobile plugin? Because its normal that if a mobile plugin is activated, the view of the site is different as the mobile plugin doesn’t integrate well with visual composer

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[osadosad]

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[Laura]

Hello, try deactivating all plugins but buddypress and try again, let me know 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[osadosad]

Hello Laura, Thank you a lot for your advice. It was Akismet and Hello Dolly who was making big mess with showing all bare code. Now that part fixed.
But menu still looks very squashed, is there some way to fix that too, please?

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[Laura]

Hello, try this, activate main theme, and check menu, if its fixed then he issue comes from style.css of child theme, so save your codes somewhere and delete them to see if its fixed, if yes, then add one by one again so find the code that does that

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[osadosad]

Dear Laura,

Thank you so much for your advice.
It worked, I will just need to figure out what adding make menu to move.

Have a nice week!

[Laura]

Glad to help 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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