This topic has 10 replies, 2 voices, and was last updated 8 years by 
-
-
Hi.
I’m having issues installing your Kleo theme. I prefer to do the WordPress install. I’m experienced in WordPress install and have watched the video and seems simple/standard but I keep getting timed out and get a “site can’t be reached” message. Can you assist?
Thank you,
W
Hello, can you share admin credentials so i can check it out? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
I have paid the $49 to have it installed by your team. Thank you for your follow-up – will be happy to mark this as a solution as soon as it’s successfully installed.
Thank you,
WHello, understood, let me know 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi Laura,
Unfortunately after paying an additional $49 for the install and an additional $50 for them to set up the homepage there are bugs.1. Files will not upload (this is regardless if I’m “multifile uploader” or the “built-in file uploader”.
2. After watching your 3 videos still cannot determine where to make changes to pages – do you have more?
3. After activating Sidekick plugin and providing product code it does not work.
4. WordPress Live Customizer cannot be found.
5. Visual Composer shows a blank screen when in use – does not work.Here http://themeforest.net/item/kleo-next-level-wordpress-theme/full_screen_preview/6776630 7th Queen says that “KLEO is for beginners…” but this has not been my experience.
Please assist,
Thank you.
Whisper
Hello, so everything is resolved? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Glad you could resolve it!
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
The forum ‘Bugs & Issues’ is closed to new topics and replies.
