This topic has 9 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #129665
     materrey
    Participant

    Hi,

    The Kleo Grid is no longer available in Visual Composer. I have the latest theme update and latest versions of K Elements and V Composer installed.

    I have had to adapt the 4 column layout with other shortcodes to replicate the layout I had with the Kleo Grid but they are not satisfactory.

    Other K Element shortcodes appear and are available in V Composer.

    Hope you can help.

     

    Kind regards,

     

    Mark Terrey

    #129780
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #129785
     materrey
    Participant

    Hi
    Thanks for your reply. AFK at the momoment but will get logins to you ASAP.
    Many thanks
    Mark Terrey

    #137580
     materrey
    Participant

    Hi,

    Apologies, not been able to work on this site for some time. Can you give me a secure address that I might share login credentials with you.

    Many thanks,

    Mark Terrey

    #137868
     Laura
    Moderator

    Hello, you can share them here, just check the Set this as private reply checkbox 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #138547
     materrey
    Participant
    This reply has been set as private.
    #138794
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #138878
     Radu
    Moderator

    Hi,

    For the full-width container problem, we will release a new update tomorrow .

    If you cannot see all elements in Visual Composer please check if those are activated from wp-admin -> Visual Composer -> Role manager -> Elements

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #139003
     materrey
    Participant

    Hi Radu,
    Thanks for your reply.

    The role elements was set to ‘all’.
    The specific issue is that the KLEO element ‘Feature Items Grid’ does not appear as an element at all.

    Many thanks,

    Mark Terrey

    #139097
     Radu
    Moderator

    Hi,

    Try to delete visual composer and k-elements then update kleo theme to latest version, after that go to wp-admin -> appearance -> install plugin and install visual composer and k-elements

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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