KLEO GRID

[materrey]

Hi,

The Kleo Grid is no longer available in Visual Composer. I have the latest theme update and latest versions of K Elements and V Composer installed.

I have had to adapt the 4 column layout with other shortcodes to replicate the layout I had with the Kleo Grid but they are not satisfactory.

Other K Element shortcodes appear and are available in V Composer.

Hope you can help.

 

Kind regards,

 

Mark Terrey

[Laura]

Hello, can you share admin credentials so i can check it out?

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[materrey]

Hi
Thanks for your reply. AFK at the momoment but will get logins to you ASAP.
Many thanks
Mark Terrey

[materrey]

Hi,

Apologies, not been able to work on this site for some time. Can you give me a secure address that I might share login credentials with you.

Many thanks,

Mark Terrey

[Laura]

Hello, you can share them here, just check the Set this as private reply checkbox 🙂

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[materrey]

Hi Laura,

These are the credentials:
http://okeepo.co.uk
seventhqueen
XPL3Pq!1pvdc*GZ0Jg@McLNj

The issue I have is that the ‘KLEO feature grid’ is no longer an element I can add to a page layout. The code just seemed to disappear along with the content I had entered. I tried to create my own grid shortcode but with less than perfect results.

Another small issue is that an image in a container was set to be full width. I can no longer get it to be full width now. This is also highlighted on the screenshot.

I had updated the theme to the latest version along with the latest version of K Elements.

I have attached a screenshot of the original page with the responsive Feature Grids added.

Hope you can help.

Many thanks,

Mark Terrey

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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[Radu]

Hi,

For the full-width container problem, we will release a new update tomorrow .

If you cannot see all elements in Visual Composer please check if those are activated from wp-admin -> Visual Composer -> Role manager -> Elements

Cheers
R.

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[materrey]

Hi Radu,
Thanks for your reply.

The role elements was set to ‘all’.
The specific issue is that the KLEO element ‘Feature Items Grid’ does not appear as an element at all.

Many thanks,

Mark Terrey

[Radu]

Hi,

Try to delete visual composer and k-elements then update kleo theme to latest version, after that go to wp-admin -> appearance -> install plugin and install visual composer and k-elements

Cheers
R.

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