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I recently update my kleo theme to the 4.1 and since this update, I facing an issue with prettyphoto and image carousel.
On the public web site, when I select an image, it open prettyphoto but with the wrong image selected. Also, when a try to click on left or right button it doesn’t scroll left or right but open the photo to prettyphoto instead. Nothing else was set or changed since the update. It was working pretty well with the 4.0.x version.
Any clue ?
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
Hi,
Please provide a page and an admin username and a pass to can investigate this also FTP details
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi again
We haven’t touched to the pretty photo function… so.. this issue can be caused by some cache plugin, purge/empty all caches
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionCOPY CODEForbidden You don't have permission to access / on this server.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionWeird, because before the update it was working perfectly. I disabled every cache system I had, purged cache browser and such, but the problem remain. There is something related with this update. K-Element or the theme itself.
My country it’s Romania,
Do you have any update available check in wp-admin -> appearance -> install plugins
Let me know
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOk
Have a nice day
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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