prettyphoto and image carousel

[mike413]

I recently update my kleo theme to the 4.1 and since this update, I facing an issue with prettyphoto and image carousel.

On the public web site, when I select an image, it open prettyphoto but with the wrong image selected. Also, when a try to click on left or right button it doesn’t scroll left or right but open the photo to prettyphoto instead. Nothing else was set or changed since the update. It was working pretty well with the 4.0.x version.

Any clue ?

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Hi,

Please provide a page and an admin username and a pass to can investigate this also FTP details

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[mike413]

Hi, here the page: https://www.beframedstudio.com/

There is only one photo section which use prettyphoto where you’ll find the bug.

[Radu]

Hi again

We haven’t touched to the pretty photo function… so.. this issue can be caused by some cache plugin, purge/empty all caches

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

COPY CODE

Forbidden

You don't have permission to access / on this server.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[mike413]

What country are based on ?

Cause that access to this server is limited to certain country only.

[mike413]

Weird, because before the update it was working perfectly. I disabled every cache system I had, purged cache browser and such, but the problem remain. There is something related with this update. K-Element or the theme itself.

[Radu]

My country it’s Romania,

Do you have any update available check in wp-admin -> appearance -> install plugins

Let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[mike413]

Hi, thanks for your help. But apparently, problem has been solved with the last update.

[Radu]

Ok

Have a nice day

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Author]

Posts