Facebook Login/Registration Not Working

This topic has 13 replies, 3 voices, and was last updated 8 years by Radu.

Author
September 23, 2016 at 20:27 #137038

jwchameleoncorp
Participant

Hello,

Completed the Facebook Developer process and entered the code in the theme settings (see snapshot), but it’s not working. Any ideas what I might be doing wrong?

Thanks!

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September 26, 2016 at 04:56 #137125

Laura
Moderator

Hello, does your facebookapp have the right website domain? if your site is http://www.mysite.com, the facebook domain should be mysite.com

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

September 26, 2016 at 06:48 #137135

jwchameleoncorp
Participant

This reply has been set as private.

September 27, 2016 at 06:40 #137290

Laura
Moderator

Hello, at facebook, at the Website Url, Delete the / at the end of the url. Does it work?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

September 27, 2016 at 08:34 #137298

jwchameleoncorp
Participant

Hi @laura

Actually, I originally had it without the “/”, but Facebook requires that it in order to save the settings. Dunno why, but I couldn’t save /close the window without it.

September 28, 2016 at 08:10 #137391

Laura
Moderator

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

September 28, 2016 at 16:40 #137438

jwchameleoncorp
Participant

Thanks @laura

Hope you’re well.

Cheers!

September 28, 2016 at 18:48 #137469

Radu
Moderator

Hi,

All are updated ? WP + Theme + Plugins ?

The facebook login pop-up does not open because you have js errors in page

Try to de-activate GD or all plugins except buddypress and test

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

September 30, 2016 at 22:13 #137767

jwchameleoncorp
Participant

Hi @radu

The problem was caused by this plugin:

https://wordpress.org/plugins/autoptimize/

The plugin can exclude specified scripts that conflict. See attached snapshot. I’ve circled in red where scripts to exclude can be added.

Do you know which script it is, so I can add it to the list of exclusions?

Thanks!

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October 3, 2016 at 17:50 #137963

Radu
Moderator

Hi,

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What support service includes ? What not ?

October 7, 2016 at 07:40 #138511

jwchameleoncorp
Participant

Hi @radu

Thanks for the reply.

I corrected the code per your instructions (see attached snapshot) but that didn’t fix the issue.

Any other suggestions?

Thanks

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October 7, 2016 at 18:22 #138615

Radu
Moderator

After you have make this modification do you have empty.purged the entire cache ? It’s required

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October 14, 2016 at 20:36 #139727

jwchameleoncorp
Participant

I did purge the cache after the modification but it didn’t work. However I just tried clearing the cache again, and now everything is fine. Thanks again for all your help. Stellar as always!!! 🙂

October 17, 2016 at 14:12 #139915

Radu
Moderator

You’re welcome

Have a nice week

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?
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