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Author
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September 23, 2016 at 20:27 #137038
jwchameleoncorp
ParticipantHello,
Completed the Facebook Developer process and entered the code in the theme settings (see snapshot), but it’s not working. Any ideas what I might be doing wrong?
Thanks!
September 26, 2016 at 04:56 #137125Laura
ModeratorHello, does your facebookapp have the right website domain? if your site is http://www.mysite.com, the facebook domain should be mysite.com
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 26, 2016 at 06:48 #137135jwchameleoncorp
ParticipantHi @laura,
Here’s the snap shot of the WP settings, and the Facebook App settings (see attached)
Lemme know if that looks right to you.
Thanks.
September 27, 2016 at 06:40 #137290Laura
ModeratorHello, at facebook, at the Website Url, Delete the / at the end of the url. Does it work?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 27, 2016 at 08:34 #137298jwchameleoncorp
ParticipantHi @laura
Actually, I originally had it without the “/”, but Facebook requires that it in order to save the settings. Dunno why, but I couldn’t save /close the window without it.
September 28, 2016 at 08:10 #137391Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 28, 2016 at 16:40 #137438jwchameleoncorp
ParticipantSeptember 28, 2016 at 18:48 #137469Radu
ModeratorHi,
All are updated ? WP + Theme + Plugins ?
The facebook login pop-up does not open because you have js errors in page

Try to de-activate GD or all plugins except buddypress and test
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 30, 2016 at 22:13 #137767jwchameleoncorp
ParticipantHi @radu
The problem was caused by this plugin:
https://wordpress.org/plugins/autoptimize/
The plugin can exclude specified scripts that conflict. See attached snapshot. I’ve circled in red where scripts to exclude can be added.
Do you know which script it is, so I can add it to the list of exclusions?
Thanks!
October 3, 2016 at 17:50 #137963Radu
ModeratorHi,
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 7, 2016 at 07:40 #138511jwchameleoncorp
ParticipantHi @radu
Thanks for the reply.
I corrected the code per your instructions (see attached snapshot) but that didn’t fix the issue.
Any other suggestions?
Thanks
October 7, 2016 at 18:22 #138615Radu
ModeratorAfter you have make this modification do you have empty.purged the entire cache ? It’s required
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 14, 2016 at 20:36 #139727jwchameleoncorp
ParticipantI did purge the cache after the modification but it didn’t work. However I just tried clearing the cache again, and now everything is fine. Thanks again for all your help. Stellar as always!!! 🙂
October 17, 2016 at 14:12 #139915Radu
ModeratorYou’re welcome
Have a nice week
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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