This topic has 4 replies, 4 voices, and was last updated 8 years by Radu.

  • Author
  • #137942
     Kida
    Participant

    Hello team,

     

    I have an issue under the media tab when editing a file, the screen is all messed up.

    I originally created a ticket with the rtmedia team but when I change the theme the issue disappears.

    I’ve tried removing all my customization but the issue remains.

    Can you please have a look?

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    #137952
     Kieran
    Participant

    I was about to post about this, I too have this issue (under Kleo only)

    #138182
     Kida
    Participant

    I had another issue with some rtMedia functions (add rtmedia activities selection in the dropdown on the activity page) and the rtMedia team told me that was because Kleo was using old buddypress templates, and that they’d let you know.
    Could it be that the issue above is related to that too?

    #138407
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #138453
     Radu
    Moderator

    Hi,

    We are working on this and these days we will have a fix for this

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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