RTMedia Pro and Media tab

[Kida]

Hello team,

 

I have an issue under the media tab when editing a file, the screen is all messed up.

I originally created a ticket with the rtmedia team but when I change the theme the issue disappears.

I’ve tried removing all my customization but the issue remains.

Can you please have a look?

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[Kieran]

I was about to post about this, I too have this issue (under Kleo only)

[Kida]

I had another issue with some rtMedia functions (add rtmedia activities selection in the dropdown on the activity page) and the rtMedia team told me that was because Kleo was using old buddypress templates, and that they’d let you know.
Could it be that the issue above is related to that too?

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

We are working on this and these days we will have a fix for this

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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