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For the first time, a Kleo update wrecked something on my site. I’ve never had a problem before, but something in 4.1.5 has whacked out my registration process. It throws three s2member forms onto the reg page (instead of one).
If I revert to 4.1.4, with everything else the same, voila, it works great.
I was looking through the changed files, and I’m struggling to see what would create such a conflict.
I’d like to continue to use this theme for this site, but the s2 reg is a critical part of what we do.
Any guidance on how to fix?
Thanks!
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
If you update Kleo and BuddyPress to latest version from wp repository and also the theme plugins from wp-admin -> appearance -> install plugins ->
Do you encounter same issue ?
If you de-activate rest of the plugins excluding theme plugins recommandations ? you see the same ?
If you de-activate child theme using latest theme version, it works ?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionTested with:
Kleo 4.1.4 (Parent and Child), BuddyPress 2.7, S2Member on, recommended plugins (K-elements 4.1, VC 4.12.1, SliderRev) updated and on. Registration works fine.
Kleo 4.1.6 Parent, BuddyPress 2.7, S2Member on, recommended plugins (K-elements 4.1, VC 4.12.1, SliderRev) updated and on. All other plugins OFF. Registration broken.
Kleo 4.1.6 Child, BuddyPress 2.7, S2Member on, recommended plugins (K-elements 4.1, VC 4.12.1, SliderRev) updated and on. All other plugins OFF. Registration broken.
2015 WP theme, BuddyPress 2.7, S2Member on, recommended plugins (K-elements 4.1, VC 4.12.1, SliderRev) updated and on. All other plugins OFF. Registration works fine.
Something happened in 4.1.5, and is still an issue in 4.1.6.
WP 4.6.1
Kleo 4.1.4 — 4.1.6
S2Member 160801ProI can post the code we use in the S2/BP registration process and you can see if anything jumps out at you that was changed in 4.1.5 that would break this.
Thank you for your attention to this.
Here is the S2-related code we use in the registration process. The Kleo update 4.1.5+ breaks this.
Thanks.
Hi,
Do you have the possibility to put on a test environment your current backup + latest kleo theme version ? to can see live what’s going on ?
If yes provide FTP + wp-admin to see what’s going on with all your settings
cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI have replicated the production site on a staging site. It has Kleo 4.1.4, which works.
Our registration page comes from links created on a map (see: /neighborly-registration)
clicking any map area will create a registration link, like this one:
http://staging.clarkcountylive.flywheelsites.com/register/?member_level=1&bp_group_id=23&ccap=SHR&x_profile_field=SherwoodIn 4.1.4 (as is currently on the staging site), all of those links works great and have since Kleo 2.4ish.
But if you update the theme to 4.1.5 (or 4.1.6) this registration page now breaks, loading three S2member reg forms.
Credentials:
site: http://staging.clarkcountylive.flywheelsites.com/
Staging site user: flywheel
Staging site password: ccl#stagingWP admin user: support
WP admin password: t(Y)5Jc*Po6PCKyx!3fXwtDNFTP:
Mode SFTP (not regular FTP)
Host sftp.flywheelsites.com
Port 22
User: livesupport
Password: Live_support&123Hi,
Wrong wp admin credentials i cannot see three reg forms of s2 member i need the scenario like that
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMy apologies. I have reset wp-admin password. radu#live-123
The reason you don’t see the error is that I have Kleo 4.1.4 active on the site, so that you can see that it does work. If you update Kleo to 4.1.5+, that is when you would see the error on any register page. example:
http://staging.clarkcountylive.flywheelsites.com/register/?member_level=1&bp_group_id=23&ccap=SHR&x_profile_field=SherwoodThanks Radu.
Hi,
Are you referring to this when you say that breaks registration process ?
R.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionYes, aside from the notice, you’ll also see that the page actually loads multiple registration forms with 4.1.6. With the exact same configuration, it used to work properly to load only one form with 4.1.4.
I’m trying to figure out what changed in 4.1.5 to break this page/process.
Hi,
Please tell me what plugin generates this shortcode ? [dynamic_shortcode] it’s ok register page instead of s2 shortcode
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Radu,
I had referenced that in an early post. That code is here: http://pastebin.com/5i7h416G
Thank you for your help here.
Hi,
We have fixed this issue please replace this file : /wp-content/themes/kleo/lib/theme-functions.php with the attached one
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Radu,
I am testing this now. Is this fixed as part of 4.1.6.2? Or if I update to that, will I need to replace this file after update as well?
Thanks.
The update contains this fix , after update you don’t need to replace that file
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHey @radu,
I just wanted to say thanks for your first-class support on this issue. You guys jumped right on it, gave me a patch, and then rolled out a fix in an update. This issue seems to be resolved with these fixes and I will close the thread.
Thanks again.
You’re welcome
I will mark the topic as resolved
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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