This topic has 17 replies, 3 voices, and was last updated 7 years by 
-
-
For the first time, a Kleo update wrecked something on my site. I’ve never had a problem before, but something in 4.1.5 has whacked out my registration process. It throws three s2member forms onto the reg page (instead of one).
If I revert to 4.1.4, with everything else the same, voila, it works great.
I was looking through the changed files, and I’m struggling to see what would create such a conflict.
I’d like to continue to use this theme for this site, but the s2 reg is a critical part of what we do.
Any guidance on how to fix?
Thanks!
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
If you update Kleo and BuddyPress to latest version from wp repository and also the theme plugins from wp-admin -> appearance -> install plugins ->
Do you encounter same issue ?
If you de-activate rest of the plugins excluding theme plugins recommandations ? you see the same ?
If you de-activate child theme using latest theme version, it works ?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionTested with:
Kleo 4.1.4 (Parent and Child), BuddyPress 2.7, S2Member on, recommended plugins (K-elements 4.1, VC 4.12.1, SliderRev) updated and on. Registration works fine.
Kleo 4.1.6 Parent, BuddyPress 2.7, S2Member on, recommended plugins (K-elements 4.1, VC 4.12.1, SliderRev) updated and on. All other plugins OFF. Registration broken.
Kleo 4.1.6 Child, BuddyPress 2.7, S2Member on, recommended plugins (K-elements 4.1, VC 4.12.1, SliderRev) updated and on. All other plugins OFF. Registration broken.
2015 WP theme, BuddyPress 2.7, S2Member on, recommended plugins (K-elements 4.1, VC 4.12.1, SliderRev) updated and on. All other plugins OFF. Registration works fine.
Something happened in 4.1.5, and is still an issue in 4.1.6.
WP 4.6.1
Kleo 4.1.4 — 4.1.6
S2Member 160801ProI can post the code we use in the S2/BP registration process and you can see if anything jumps out at you that was changed in 4.1.5 that would break this.
Thank you for your attention to this.
Hi,
Do you have the possibility to put on a test environment your current backup + latest kleo theme version ? to can see live what’s going on ?
If yes provide FTP + wp-admin to see what’s going on with all your settings
cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Wrong wp admin credentials i cannot see three reg forms of s2 member i need the scenario like that
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Are you referring to this when you say that breaks registration process ?
R.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionYes, aside from the notice, you’ll also see that the page actually loads multiple registration forms with 4.1.6. With the exact same configuration, it used to work properly to load only one form with 4.1.4.
I’m trying to figure out what changed in 4.1.5 to break this page/process.
Hi,
We have fixed this issue please replace this file : /wp-content/themes/kleo/lib/theme-functions.php with the attached one
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Radu,
I am testing this now. Is this fixed as part of 4.1.6.2? Or if I update to that, will I need to replace this file after update as well?
Thanks.
The update contains this fix , after update you don’t need to replace that file
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHey @radu,
I just wanted to say thanks for your first-class support on this issue. You guys jumped right on it, gave me a patch, and then rolled out a fix in an update. This issue seems to be resolved with these fixes and I will close the thread.
Thanks again.
You’re welcome
I will mark the topic as resolved
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
The forum ‘Bugs & Issues’ is closed to new topics and replies.
