This topic has 6 replies, 3 voices, and was last updated 9 years by Radu.

  • Author
  • #140985
     JustMarriedLive
    Participant

    Hello Laura,

    I’m wanting to send messages via Compose Message area on Member Profile. When I type in either username or name of user, it searches (at times) however does not find or fill in anything.

    I looked into below forum post but don’t think it’s entirely relevant.

    https://archived.seventhqueen.com/forums/topic/compose-message

    How to fix this?

    Thanks.

    Julien

    #141338
     Laura
    Moderator

    Hello, please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #141446
     JustMarriedLive
    Participant

    Hi Laura,

    Credentials are:

    Username: Jessie
    Password: kleinezeemeermin

    Julien

    #141868
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #142100
     Radu
    Moderator

    Hi,

    I need FTP login to investigate further.

    Provide details in a private reply

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #142204
     JustMarriedLive
    Participant

    Hi Radu,

    The website is hosted on the Managed WordPress hosting option from GoDaddy. So, no cPanel. However, here are the following FTP details:

    SFTP User Name: enam3600241785
    Password: y|Os3{oY|4JD

    Let me know if this is what you need.

    P.S: I sent you a mail for custom work – did you receive it?

    Thanks.

    Julien

    #142301
     Radu
    Moderator

    Hi,

    It seems that we have this problem also on demo, we will investigate and fix this , we will let you know.

    Most probably yes, i don’t have access to the email right now.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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