Compose Message Not Returning Any Users

[JustMarriedLive]

Hello Laura,

I’m wanting to send messages via Compose Message area on Member Profile. When I type in either username or name of user, it searches (at times) however does not find or fill in anything.

I looked into below forum post but don’t think it’s entirely relevant.

https://archived.seventhqueen.com/forums/topic/compose-message

How to fix this?

Thanks.

Julien

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[Laura]

Hello, please share admin credentials so i can check it out 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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Always happy to help you 🙂

[JustMarriedLive]

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

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[JustMarriedLive]

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[Radu]

Hi,

It seems that we have this problem also on demo, we will investigate and fix this , we will let you know.

Most probably yes, i don’t have access to the email right now.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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