This topic has 12 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #141340
     exaktinc
    Participant

    Hi,

    May i ask when i used the facebook login in mobile view it doesn’t proceed logging-in?

     

    I used chrome for mobile.

     

    Thank you!

    #141506
     Radu
    Moderator

    Do you have tried to empty your phone browser cache ?

    Do you have tried to test from incognito window ?

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    #141522
     exaktinc
    Participant

    Hi,

    Yes tried clear cache and incognito already.

    #141665
     Radu
    Moderator

    I see, I’ve tried and i cannot get logged in via mobile, i see it generates a url like this : https://www.chichigirlscloset.com/?code=213456789765432134567

    This can be generated by one of the used plugins, try to de-activate all plugins except woo commerce, empty all caches and try again.

    Also make sure to have latest theme and latest wp installed.

    Cheers
    R.

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    #141815
     exaktinc
    Participant

    Hi,

    Tried deactivating all the plugins except for Woocommerce but it still doesn’t work.

    Thank you.

    #142235
     Radu
    Moderator

    I see, please update the theme to the latest version, and test again.

    After theme update check for theme plugins updates from wp-admin -> appearance -> install plugins

    Let me know

    Cheers
    R.

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    #142539
     exaktinc
    Participant

    Hi,

    It still doesn’t work even updating the theme and all the other plugins.

    Attached to this is the screenshot of the mobile view of the site after clicking the Log in with Facebook.

    Thank you!

    Attachments:
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    #142743
     Radu
    Moderator

    Hi,

    Just I’ve tested on our demo the facebook login from a phone thru chrome and it works but on your site doesn’t work…

    I’ve tried to de-activate wp limit login plugin I think this can cause that problem.
    If you are not able to de-activate the plugin please provide FTP to can check in a private reply

    Cheers
    R.

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    #142835
     exaktinc
    Participant
    This reply has been set as private.
    #143329
     Radu
    Moderator

    Hi,

    What it’s the path to ths domain via FTP ?

    I saw that yo have many folders here

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #143337
     Radu
    Moderator

    I’ve figured out, the facebook login it works now check it

    Cheers
    R.

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    #143841
     exaktinc
    Participant

    Thank you for the help!

    #143907
     Radu
    Moderator

    You’re welcome

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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