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Hi,
I have one problem in my member’s directory. All members who have not filled the age in their profile, in members directory is their age automatically set for 46 instead of a blank space. I have deactivated all my plugins except buddypress and also tried to deactivate child theme to see if any of my changes could have caused it, but nothing. The problem is still there. Any idea why?
Thanks 🙂
Hello, can you share admin credentials?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSure.
Username: hotloverspassion
Password: Sweetdate-theme#48Site is still in maintenance mode, but if you need, you can temporarily deactivate it and once you finish, please activate it again in “WP Maintenance Mode” plugin. ?
Thanks for your help ?
P.S. In recent BuddyPress update they have changed their date field to make it more advanced…not sure if this is the cause, but could it be the compatibility between SweetDate and BuddyPress? Just a thought…
Hello, it is a weird issue… i cannot reproduce it but lets try something:
Deactivate your plugins one by one and test it, if it still happens, it could be an issue with buddypress new version, we will release some fixes for that but it would be great to know if its not related to a third party plugin you have installedHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
I have deactivated all of my plugins except buddypress and the problem remained. I also deactivated the child theme just to be certain, but still nothing…Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
I think the issue it’s caused by the addon for geo my wp that you are using not from sweet theme, please notify the plugin author and also I will add this the bug list. We will investigate this and we will get back to you
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOk then
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
GeoMy WP guy doesn’t think that his plugin is causing the problem. When I deactivated and activated all the plugins including GeoMyWP, the problem remained. The only think I can think of is BuddyPress plugin as I remember a post when somebody mentioned that all their users were showing age 44 and the post was about 2 years ago. This problem wouldn’t happen if I had the age in my primary group ( As probably all people have so they don’t actually happen to run into this problem ) but unfortunately I cannot have it in my primary ( base ) group due to the couple members.
I am going to contact BuddyPress guys now and see. If you would think of anything else, let me know.
ThanksJust having a silly thought…do you think that you can try this in Kleo theme and see if you run into the same problem? ( put age field into secondary group and do not fill it in and for age calculation use new buddypress date field ). I’m not sure if this would tell us something as I don’t really know how does Kleo theme work… what do you think? If the problem is only between SweetDate and buddypress, this could have prove it, couldn’t it?
Can you please provide FTP + Wp admin credentials in a private reply to can investigate further this ?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
sorry for delay, I was away for a while.My FTP: Petra@hotloverspassion.com
Passw: uzasnaenergie#1321My WP admin: hotloverspassion
Passw: Sweetdate-theme#48Thanks
Hi,
After I connect via FTP,I’m immediately kicked out and this message it’s displayed, i need to connect using specific port and protocol ? if yes tell me
Error: The data connection could not be established: ETIMEDOUT – Connection attempt timed outCheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionPlease try this:
FTP hostname: uk01.tmd.cloud
Username: hotlover
Password: uzasnaenergie#1321
Port: 21
Encryption: plain (non SSL/TLS)Hope this will work 🙂
Unfortunately, it behaves the same, you are able to login ?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI can log in with the credentials I sent you last time. Would file manager will be any help to you?
https://my.tmdhosting.com/
Email: petramil@hotmail.com
Password: uzasnaenergie#1321
go down to cpanel login…select hotloverspassion account and login
Username: hotlover
Password: the same as aboveLet me know if you have further problems…
just remembered, in Filezilla I have also increased the timeout value to maximum. Go to Edit > Settings – Connection…not sure if this helps, but you can try
Hi,
Finally was able to connect, I’ve increased the timeout limit, but that wasn’t a solution, it was needed to set connection on active mode
I need also wp-admin from your site, I’ve tried to login with some credentials provided by you in past and i get this : You have been locked out due to too many invalid login attempts.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
glad you could resolve the FTP issue.
Use the same credential to login. I have deactivated Loginizer plugin…My WP admin: hotloverspassion
Passw: Sweetdate-theme#48Thanks
IT behaves the same, same error appears. check if haves a ban list that plugin and remove my ip 188.25.204.161
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Fixed, this will be included also in next theme update
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionYou’re welcome
Have a nice day 🙂
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu, can you please tell me what you changed? What code and file? When I applied one of my custom code in functions.php, I have the same issue and don’t know what to change to get rid of the number 46.
Thanks a lot!
Really appreciate your help 🙂Hi,
It’s about the get_member_age function
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThat’s brilliant! Thanks a lot!!!!!
Will have to give you another great review for such an outstanding support 🙂You’re welcome
That’s so nice!! thank you !
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi, I am using the latest version of buddypress. Will the age updates automatically every year for the users. If yes okay and if not please give me the solution.
Thank you
Hi,
Rhe ages will be updated
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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